Business Analyst

Eversheds Sutherland; Birmingham; On-site; GBP 55,000 - 70,000; Full time

Benefits offered by this job

Remote/hybrid working policy

Flexible working arrangements

Professional development and training

Job summary

We are Eversheds Sutherland, a global law firm based in Birmingham, seeking an experienced Business Analyst to join our IT function and lead business analysis across multiple transformation initiatives.

You will define and manage requirements with internal stakeholders and clients, supporting the full project lifecycle from scoping to implementation and benefits realisation.

Qualifications

• Proven BA experience in legal, IT or professional services.
• Strong BA methodologies and best practice.
• Experience gathering and managing complex requirements.
• Excellent analytical and problem-solving skills with attention to detail.

Responsibilities

• Lead end-to-end business analysis across projects.
• Define scope, objectives and success criteria.
• Elicit and document requirements; ensure traceability.
• Drive process optimization and continuous improvement.
• Support change activities and stakeholder engagement.
• Contribute to test planning and UAT support.
• Present recommendations to senior leadership.

Skills

Business analysis

Stakeholder management

Requirements gathering

Process improvement

Documentation

Agile

Legal/Professional services experience

Job description

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Location: Birmingham, GB Manchester, GB Cardiff, GB

Company: Eversheds Sutherland

We are Eversheds Sutherland, a global law firm, with more than 5,000 people across over 30 countries. We’re full-service with deep niche and sector experience. Whatever challenge, wherever in the world, we’re equipped and ready to meet it. We live our values, we’re purposeful and purpose-led. So although the world is fast-moving and rapidly changing, we see it as a place where everyone can thrive. We’re ambitious for our clients, our communities – and for you. Whether you’re starting out on your career or well established, whether you’re a lawyer or in business services. If you’re looking for what’s next, we are too.

What to Expect

As part of our IT function, you'll join a collaborative and forward-thinking team that plays a key role in delivering strategic change across the firm. You'll work with a wide range of stakeholders, gaining exposure to business-critical initiatives spanning data, applications and infrastructure.

This is an opportunity to influence the way technology enables business success, working on diverse projects that improve processes, create efficiencies and deliver meaningful benefits across the organisation.

The Role

We are seeking an experienced Business Analyst to join our established Business Analysis team.

Working closely with internal stakeholders and clients, you will be responsible for defining, analysing and managing business requirements across multiple concurrent projects and initiatives. You will support the full project lifecycle, from initial scoping and business case development through to implementation, testing and benefits realisation.

The role offers the opportunity to work across a broad range of technology and transformation programmes, supporting strategic business change while ensuring solutions deliver measurable value.

Key Responsibilities

• Lead and manage the end-to-end business analysis process across a variety of projects.
• Define project scope, objectives and success criteria.
• Identify and articulate business benefits and support the development of robust business cases.
• Elicit, analyse, document and manage business and technical requirements.
• Drive process optimisation and continuous improvement initiatives.
• Support business change activities and stakeholder engagement.
• Ensure requirements remain traceable to business outcomes and benefits.
• Contribute to test planning and support user acceptance testing activities.
• Measure and support benefits realisation following implementation.
• Work with Project Managers and Lead Business Analysts to determine the most appropriate analysis approach.
• Take ownership of analysis activities and deliverables throughout the project lifecycle.
• Facilitate workshops, stakeholder meetings and complex group discussions.
• Influence decision-making and build consensus across diverse stakeholder groups.
• Deliver presentations and recommendations to senior leadership teams.
• Identify opportunities to improve business performance through technology and process change.

Skills & Experience

• Proven commercial experience as a Business Analyst, ideally within Legal, IT or Professional Services environments.
• Strong understanding of business analysis methodologies and best practice.
• Experience of gathering, documenting and managing complex requirements.
• Excellent analytical and problem-solving skills with strong attention to detail.
• Ability to produce high-quality documentation, process maps, presentations and other project artefacts.
• Confident communicator with the ability to engage effectively with both technical and non-technical audiences.
• Experience working directly with stakeholders at all levels of an organisation.
• Ability to influence decisions and manage competing priorities.
• Self-motivated, proactive and enthusiastic about delivering value and business outcomes.
• Comfortable managing multiple projects and workstreams simultaneously.
• Strong collaboration skills and a willingness to contribute to wider IT initiatives.
• Ability to understand business requirements at a detailed level and evaluate solution suitability.
• Demonstrable ability to identify risks, overcome challenges and proactively resolve issues.
• Experience working within a legal or professional services environment.
• Knowledge of Agile and other project delivery methodologies.
• Experience supporting large-scale business transformation and process improvement programmes.
• Experience working with third-party suppliers and offshore development teams.

What’s In It For You?

At Eversheds Sutherland, we provide benefits focused on looking after you: your development, your performance, your financial future and your health, as well as providing the opportunity to make a contribution to the world.

• We’re fair, transparent and equitable
• We share in the success of the firm, reward alignment to our values, going above and beyond and your individual performance
• We support flexible ways of working through our remote working policy and commitment to flexible, agile and hybrid ways of working
• We support your health and performance through our dental, healthcare and wellness support
• We support everything you are and all you bring through our powerful commitment to diversity and inclusion
• We provide a platform for your career, whatever your ambitions through our structured professional and personal training, mentoring and development programs
• We provide experience and opportunity through international and cross-function exposure
• We provide an opportunity to give back through our pro bono work and community engagement
• We help you plan ahead through retirement planning, insurance and assurance

Diversity & Inclusion

At Eversheds Sutherland, "Inclusive" is a core business value. We bring together different skillsets, global mindsets and approaches. We foster diversity of thought and the freedom to put ideas into action. We have an inherent respect for the individual. We have a strong belief in collaboration and teamwork. Sharing ideas, asking questions, solving challenges and meeting our clients’ goals: together.

We want all our people to thrive at work and reach their full potential and we work hard to continue to build a diverse and inclusive culture, monitor and report on our progress and impact, and develop our approach. This is reflected in our policies, systems and processes, and in our work with diversity membership organisations.

Many of our people work flexibly in some way and we are open to considering how we can accommodate flexible working arrangements alongside role requirements. If this is important to you, please talk to us about it during the recruitment process.

We want you to perform at your best during our recruitment process. If there is any adjustment or support you need, please contact us so we can discuss how we can best assist you.