Senior Business Solutions Analyst - Intapp (VA771)

Carey Olsen; Greater London; On-site; GBP 60,000 - 85,000; Full time

Job summary

Carey Olsen is seeking a Senior Business Solutions Analyst specializing in Intapp solutions. The role involves designing Intapp workflows, developing business solutions, and mentoring junior team members. Ideal candidates will have extensive experience in Intapp, strong knowledge of REST APIs, and advanced SQL skills, along with a commitment to delivering excellent customer and technical support. This position offers flexibility to work from Jersey, Southampton, London, or remotely within the UK.

Qualifications

• Several years’ experience developing Intapp solutions to a high standard.
• Strong knowledge of REST APIs and ETL tools.
• Advanced SQL development skills.

Responsibilities

• Design and build Intapp Boomi workflows from start to finish.
• Create and maintain technical documentation for existing Intapp workflows.
• Develop and implement Intapp solutions to address business challenges.
• Mentor junior Technology Team members.
• Deliver excellent customer service.

Skills

Intapp solutions development

REST APIs

SQL development

SiSense reporting

Azure cloud services

Communication skills

Tools

Intapp Integration Service (IIS)

Intapp API Swagger

Version control systems

Job description

Senior Business Solutions Analyst - Intapp (VA771)

Location:

• United Kingdom

Department: Technology

Experience: Intapp Cloud developer capability is a critical requirement of this role.

Carey Olsen is a leading offshore law firm providing legal services to clients across the globe. We combine deep sector knowledge with a collaborative approach to deliver practical, innovative solutions. Our Technology team plays a critical role in advancing the firm’s strategic goals by leveraging cutting‑edge platforms and tools to enhance efficiency and client service.

We are seeking a skilled developer with hands‑on experience in programming, engineering, and solution design, specifically within the Intapp ecosystem. This role will focus on delivering business value by continuously improving, customising, and developing the Group’s Intapp Platform. You will use modern development practices and emerging technologies to enhance and automate processes, ensuring they align with business needs and support the wider Group strategy.

The role could be based in our Jersey, Southampton or London offices, or remotely with the candidate based in the UK.

• Design and build Intapp Boomi workflows from start to finish
• Create and maintain technical documentation for existing Intapp workflows
• Develop and implement Intapp solutions to address business challenges
• Work to Carey Olsen’s design standards and suggest relevant industry standards where appropriate
• Recommend best practices for release management, coding standards, and code reviews
• Collaborate with internal teams to ensure quality and scalability
• Train Business Solutions team members on Intapp so they can support and develop these products
• Act as a business analyst on some projects, gathering user requirements and incorporating them into solutions and system configurations
• Mentor junior Technology Team members and provide support when needed
• Follow priorities set by Group requirements and management
• Troubleshoot technical issues and respond to support requests. Analyse recurring problems and propose permanent fixes
• Deliver excellent customer service and represent the Technology department professionally in all interactions. Attend business meetings as needed
• Comply with Technology Governance processes such as incident management and change enablement
• Build and maintain strong relationships with business contacts and third-party suppliers

We are looking for:

• Several years’ experience developing Intapp solutions to a high standard
• Strong knowledge of REST APIs and ETL tools (e.g., Intapp Integration Service (IIS))
• Advanced SQL development skills
• Ability to create reports in SiSense
• Skilled in using Intapp API Swagger for reporting solutions
• Previous experience working with Intapp in a legal or professional services environment
• Experience deploying applications to Azure cloud services
• Understanding of legal compliance processes and regulatory reporting
• Familiarity with version control, release management, and secure coding practices
• Excellent communication skills and ability to work collaboratively across global teams
• Previous experience supporting and developing business solutions
• Experience integrating Intapp with other applications