IT Business Analyst

Taylor Walton LLP; Luton; On-site; GBP 40,000 - 60,000; Full time

Benefits offered by this job

Supportive progressive working environment

33 days holiday including Bank Holidays

Group Life Assurance cover

Firm pension contribution

Cycle to Work scheme

Full induction and training programme

Social events and internal interest/sports clubs

Job summary

Taylor Walton LLP is looking for an IT Business Analyst to connect business users with the IT Team. This role will identify business needs and translate them into clear technical requirements, ensuring that technology solutions align with business objectives.

The ideal candidate will have experience as an IT Business Analyst, knowledge of requirement gathering techniques, and a degree in a relevant field. The firm offers a supportive environment with 33 days holiday including Bank Holidays.

Qualifications

• Proven experience as an IT Business Analyst or similar role.
• Experience working on IT projects or digital transformation initiatives.

Responsibilities

• Work with stakeholders to understand business objectives.
• Elicit, analyse, and document business and technical requirements.
• Produce clear documentation including business cases and process maps.
• Translate business requirements into system requirements for developers.
• Support testing activities to ensure solutions meet requirements.

Skills

Analytical skills

Problem-solving skills

Requirement gathering techniques

Process modelling

Data analysis and reporting skills

Familiarity with enterprise systems

Change management knowledge

Education

Degree in IT, Business, Computer Science, or equivalent

Job description

We are looking to increase our IT Team expertise by appointing an IT Business Analyst to act as a bridge between the business users and IT Team, identifying business needs and translating them into clear, actionable technical requirements. The role ensures that technology solutions align with business objectives, improve processes, and deliver measurable value.

Department

Our IT provision is central to the Firm's success in providing tools to enable our people to work in a safe and efficient IT environment. Our Head of Technical Services writes and implements the Firm's IT Strategy as well as assuming a 'hands‑on' implementation role alongside our Strategic Operations Manager and Systems Developer. Additional resource is provided through our IT outsourcing partner. There is an appetite to embrace and enhance fit‑for‑purpose technology for the benefit of our people and clients. All implementation is carried out after full project scoping, evaluation, extensive testing and strict risk mitigating protocols. After the launch of new Legal Practice Management software, the Firm is keen to capitalise on the opportunities this presents and to scope associated projects for timely implementation.

Role Overview

Key responsibilities:

• Work with stakeholders to understand business objectives, problems, and opportunities
• Elicit, analyse, and document business and technical requirements
• Produce clear documentation including business cases, process maps, functional specifications, and user stories
• Translate business requirements into system and solution requirements for developers and vendors
• Support solution design by validating that proposed solutions meet business needs
• Facilitate workshops, interviews, and stakeholder meetings
• Assist with prioritisation of requirements and scope management
• Support testing activities (UAT), ensuring solutions meet agreed requirements
• Act as a liaison between business users, IT teams, and third‑party suppliers
• Support change management activities
• Identify process improvement opportunities and help drive continuous improvement
• Strong analytical and problem‑solving skills
• Ability to translate complex business needs into clear IT requirements
• Experience with requirement gathering techniques (workshops, interviews, observation)
• Work to set deadlines
• Process modelling (e.g. BPMN, flow diagrams)
• Data analysis and reporting skills
• Familiarity with enterprise systems (ERP, CRM, line‑of‑business apps)
• Knowledge of change management and business transformation

Experience & Qualifications

• Proven experience as an IT Business Analyst or similar role
• Experience working on IT projects or digital transformation initiatives
• Degree in IT, Business, Computer Science, or a related field (or equivalent experience)

Benefits

• Supportive progressive working environment
• 33 days holiday including Bank Holidays
• Group Life Assurance cover immediately on joining
• Firm pension contribution and opportunity to make contributions via salary exchange
• Cycle to Work scheme
• Full induction and training programme
• An inclusive, supportive, friendly and professional working environment
• Social events and internal interest/sports clubs