Senior Business Coordinator: Strategy, Meetings & Admin Lead

Avon & Wiltshire Mental Health Partnership NHS Trust; Stratton St. Margaret; On-site; GBP 28,000 - 36,000; Full time

Job summary

Avon & Wiltshire Mental Health Partnership NHS Trust is seeking a Band 5 Business Co-ordinator to operate across the division as part of a service line model from January 2027, with necessary travel across the BSW division.

The post involves providing high-level administrative support to the Senior Leadership Team, coordinating strategic meetings, diary management, liaison with a wide range of stakeholders, and leading administrative functions within the service line.

Qualifications

• Business Administration qualification to degree level or equivalent qualifications e.g NVQ Level 4 or equivalent competencies acquired through experience.
• Advanced level of IT skills to include Microsoft, Outlook, PowerPoint, Excel and Word.
• Experience of providing excellent administrative support to Director/s or a Senior Manager/s in a large Organisation.
• Experience in business support with complex diary management.
• Able to plan and prioritise own workload.
• Ability to work to tight deadlines and remain calm under pressure.
• Understanding the importance of confidentiality and staff supervision/appraisal.
• Keyboard skills to produce reports, spreadsheets, minutes, presentations and correspondence.
• Knowledge of NHS, policies and procedures.
• Touch typing with high levels of typing speed.
• Ability to demonstrate behaviours consistent with the Trust's values.

Responsibilities

• Provide full business co-ordination and administrative provision including complex diary management to the Head of Service and Head of Patient Safety and Quality Improvement on a day to day basis.
• Independently manage your own workload while adapting work priorities to meet deadlines.
• Arrangement of meetings, minute taking and action trackers and distribute as required.
• Be the first point of contact for liaison/communication on behalf of the Senior Leadership Team with a wide range of stakeholders including Service Users and Carers, Multi-disciplinary Teams, Health and Social Care and other Statutory Agencies.
• Ensure Information Governance compliance and confidentiality is maintained at all times.
• Undertake defined project work as required.
• Having an overview of effective information systems for the community service by working closely with colleagues and corporate teams and supporting performance compliance/service improvement.
• Support the development and implementation of administrative functions and admin processes within the service line including the management of administration staff.
• Support effective internal and external communication systems within the workstream including to external stakeholders as required.

Skills

Diary management

Administrative support

Communication

Interpersonal skills

IT skills

Education

Degree in Business Administration or NVQ Level 4

Tools

Microsoft Office

Outlook

PowerPoint

Excel

Word

Job description

Avon & Wiltshire Mental Health Partnership NHS Trust is seeking a Band 5 Business Co-ordinator to operate across the division as part of a service line model from January 2027, with necessary travel across the BSW division.

The post involves providing high-level administrative support to the Senior Leadership Team, coordinating strategic meetings, diary management, liaison with a wide range of stakeholders, and leading administrative functions within the service line.