Band 5 Business Coordinator - Swindon

Avon & Wiltshire Mental Health Partnership NHS Trust; Swindon; On-site; GBP 26,000 - 32,000; Full time

Job summary

Avon & Wiltshire Mental Health Partnership NHS Trust invites applications for a Band 5 Business Co-ordinator to provide a broad range of administrative support to the Senior Leadership Team across the BSW division, including complex diary management, arranging meetings, and acting as the main point of contact for the service administration team.

The post involves travel across the BSW division, requiring strong organisational skills and a commitment to Information Governance and confidentiality.

Qualifications

• Experienced senior administrator providing efficient administrative support for the SLT and service administration team.
• Strong diary management, meeting organisation and minute taking.
• Knowledge of Information Governance and confidentiality.
• Right to work in the UK; sponsorship not available.

Responsibilities

• Provide full business coordination including complex diary management for the Head of Service and Head of Patient Safety & Quality Improvement.
• Independently manage workload and priorities to meet deadlines.
• Arrange meetings, take minutes, maintain action trackers and distribute as required.
• Be the first point of contact for liaison with stakeholders including Service Users, Carers, MDTs and statutory agencies.
• Ensure Information Governance compliance and maintain confidentiality at all times.
• Undertake defined project work as required.
• Support development of administrative functions and staff management within the service line.
• Support effective internal and external communication within the workstream.

Skills

Diary management

Stakeholder liaison

Information governance

Project work

Administrative functions

Tools

MS Office

Job description

Job overview

BaNES, Swindon & Wiltshire (BSW) and welcome applications for the role of a Band 5 Business Co-ordinator to operate across the division following the Trust decision to move into a service line model commencing in January 2027. There is an expectation to travel across the BSW division as necessary.

We are looking for an experienced senior administrator to provide highly efficient and accurate business support for the BSW (service line TBC) Senior Leadership Team (SLT) on a day to day basis, which will include organising strategic and senior meetings as well as administering them along with being the main point of contact for the service administration team across the identified service.

The post holder will report directly to the BSW Business Manager and the Head of Service and work within the BSW services. The team includes the Head of Service and Head of Patient Safety and Quality Improvement and senior managers. You will be integral to the wider leadership team.

Right to Work in the UK This position is not eligible for Skilled Worker visa sponsorship. Applicants must already hold the legal right to work in the UK at the time of application, as the organisation is unable to support sponsorship for this post.

Main duties of the job

Provide full business co-ordination and administrative provision including complex diary management to the Head of Service and Head of Patient Safety and Quality Improvement on a day to day basis.

Independently manage your own workload while adapting work priorities to meet deadlines.

Arrangement of meetings, minute taking and action trackers and distribute as required.

Be the first point of contact for liaison/communication on behalf of the Senior Leadership Team with a wide range of stakeholders including Service Users and Carers, Multi-disciplinary Teams, Health and Social Care and other Statutory Agencies.

Ensure Information Governance compliance and confidentiality is maintained at all times.

Undertake defined project work as required.

Having an overview of effective information systems for the community service by working closely with colleagues and corporate teams and supporting performance compliance/service improvement.

Support the development and implementation of administrative functions and admin processes within the service line including the management of administration staff.

Support effective internal and external communication systems within the workstream including to external stakeholders as required.