Senior Business Analyst: User-Centered, Agile Solutions

Hippo Digital Ltd

United Kingdom

Remote

GBP 60,000 - 85,000

Full time

4 days ago

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Benefits offered by this job

Contributory Pension Scheme

25 Days Holiday plus UK Public Holiday

Perkbox access

Critical illness cover

Life assurance

Volunteer days

Cycle-to-work

Salary sacrifice EV scheme

Season ticket loans

Wellbeing sessions

Private health cover

Additional company pension

Job summary

Hippo Digital Ltd is seeking a Senior Business Analyst with expertise in user-centred design to support our mission. You will join a multi-disciplinary team delivering bespoke digital services that create meaningful impact for public and private sector clients.

You will lead business analysis, articulate user and business requirements, and coach others in BA practices. You will partner with designers, product owners and delivery managers to prioritise work, apply agile processes, and mentor

Qualifications

Expertise in business analysis within a user-centred design environment.
Proven ability to work well with designers, influence research planning, and question research methods.
Familiarity with service design standards such as government guidelines or equivalents.
Experience gathering requirements using various methods and selecting the most appropriate one for the project.
Ability to analyse data from different sources, including website analytics and research findings, to help others make decisions.
Experience planning, running, and adjusting Agile ways of working for projects.

Responsibilities

Work with designers to create and test early versions of products, making sure they solve user problems.
Lead on the creation of visual maps like user journeys and process flows to understand the current landscape and provide clear, actionable recommendations for improvement.
Translate user research findings into actionable user stories with clear acceptance criteria.
Lead workshops and collaborative sessions with teams and clients to align on goals and solutions.
Build strong, lasting relationships with stakeholders and support them in developing their knowledge of user-centred design best practice.
Collaborate with Product Owners and Delivery Managers to establish and manage a prioritised backlog.
Identify and apply the best Agile processes for projects, measuring outcomes effectively.
Coach and mentor colleagues and actively shape Hippo’s BA community of practice.