Senior Business Analyst - Online Learning Transformation

Warwick Employment Group (WEG); Leicester; Hybrid; GBP 60,000 - 90,000; Full time

Benefits offered by this job

34 Days Holiday + Bank Hols

Excellent Pension

Hybrid Working

On-Site Parking - Great Public Transpo

Job summary

Warwick Employment Group (WEG) is recruiting a Senior Business Analyst to support the University of Warwick's Online Learning Strategy. You will drive discovery, shape business needs, and lead end-to-end analysis across multiple workstreams within a major transformation programme.

Working with senior stakeholders and academic/professional services, you will translate objectives into clear requirements, design new operating models, and support procurement and vendor management for OPM services

Qualifications

• Honours degree or equivalent in a relevant discipline.
• Significant Senior Business Analysis experience in Higher Education or similar complex, matrixed organisations.
• Knowledge of online learning models, digital education delivery, or Online Programme Management (OPM).
• Proven experience working across multi-disciplinary teams in complex programme environments.
• Experience with external suppliers or partners, including vendor management and quality assurance.
• Excellent oral and written communication skills with the ability to persuade and influence.
• Strong interpersonal skills with the ability to build relationships with senior colleagues and executives.
• Knowledge of applying project/programme methodologies to business contexts.

Responsibilities

• Shape, define, and deliver the OPM transformation programme with senior stakeholders.
• Lead end-to-end business analysis across multiple workstreams from Discovery to benefits realisation.
• Translate online learning objectives into clearly defined business and functional requirements.
• Design and support change, including new operating models, processes, systems, and capabilities.
• Facilitate workshops with diverse stakeholders to elicit, challenge, and prioritise requirements.
• Develop current and future state models, process maps, and service designs for scalable delivery.
• Provide analysis and insight to inform decisions, including business cases and investment prioritisation.
• Support procurement and vendor evaluation for OPM services and technologies.
• Collaborate with third-party suppliers to ensure solutions meet business needs.
• Contribute to vendor management, quality assurance, and performance monitoring.
• Ensure BA underpins programme delivery within established frameworks.
• Partner with project teams to integrate BA into delivery processes.
• Champion BA best practices and mentor colleagues.
• Tackle complex problems and deliver pragmatic solutions aligned to strategic vision.
• Maintain momentum by managing ambiguity, risks, and dependencies.

Skills

Senior Business Analysis

Stakeholder engagement

Requirements elicitation

Workshop facilitation

Change management

Vendor management

Communication

Agile/PM methodologies

Office/PMO tools

Mentoring/guidance

Education

Honours degree or equivalent

BCS Diploma in Business Analysis

PRINCE2/MSP/Agile qualifications

Job description

Warwick Employment Group (WEG) is recruiting a Senior Business Analyst to support the University of Warwick's Online Learning Strategy. You will drive discovery, shape business needs, and lead end-to-end analysis across multiple workstreams within a major transformation programme.

Working with senior stakeholders and academic/professional services, you will translate objectives into clear requirements, design new operating models, and support procurement and vendor management for OPM services