Senior Business Analyst, Online Learning Strategy (Hybrid)

Warwick Employment Group (WEG); Coventry; Hybrid; GBP 60,000 - 80,000; Full time

Benefits offered by this job

34 Days Holiday + Bank Holidays

Excellent Pension

Hybrid Working

On-Site Parking

Job summary

The University of Warwick is seeking a Senior Business Analyst to lead the online learning strategy transformation within its Online Programme Management initiative. You will translate strategic aims into actionable requirements and shape digital education delivery across multiple workstreams.

Working with senior stakeholders and academic departments, you will define current and future state models, facilitate workshops, and drive evidence-based decision-making to realise sustainable change.

Qualifications

• Honours degree or equivalent in a relevant discipline.
• Senior BA experience in Higher Education or similar complex organisations.
• Knowledge of online learning models, digital education delivery, or OPM approaches.
• Proven experience working across multi-disciplinary teams in complex programme environments.
• Experience working with external suppliers or partners, including vendor management.
• Excellent oral and written communication skills with the ability to persuade and influence.
• Knowledge of applying and adapting project/programme methodologies to suit business needs.

Responsibilities

• Lead end-to-end business analysis activities across multiple workstreams, from Discovery through to implementation and benefits realisation.
• Translate strategic objectives relating to online learning into clearly defined business and functional requirements.
• Design and support the implementation of change, including new operating models, processes, systems, and capabilities that underpin online programme delivery.
• Facilitate workshops and engagement activities with diverse stakeholder groups to elicit, challenge, and prioritise requirements in a complex and evolving environment.
• Develop current and future state models, process maps, and service designs to support scalable online education delivery.
• Provide structured analysis and insight to inform key decisions, including options appraisals, business cases, and investment prioritisation.

Skills

Stakeholder management

Communication

Requirements gathering

Change management

Vendor management

Education

Honours degree or equivalent

BCS Diploma in Business Analysis or equivalent

PRINCE2/MSP/Agile practitioner qualifications

Job description

The University of Warwick is seeking a Senior Business Analyst to lead the online learning strategy transformation within its Online Programme Management initiative. You will translate strategic aims into actionable requirements and shape digital education delivery across multiple workstreams.

Working with senior stakeholders and academic departments, you will define current and future state models, facilitate workshops, and drive evidence-based decision-making to realise sustainable change.