Senior Business Analyst – Hybrid Governance & AI

ScottishPower; Glasgow; Hybrid; GBP 36,000 - 44,000; Full time

Benefits offered by this job

36 days annual leave

Private Medical Insurance

Share Schemes

Cycle to Work

Public Transport Season Ticket Loans

Technology Vouchers

Job summary

ScottishPower in Glasgow is seeking a Senior Business Analyst to join our Customer Business SAP Centre of Excellence. You will support operational governance, enhance incident and change management, and ensure our business systems deliver reliably across technology and supplier ecosystems.

You'll collaborate with cross-functional teams to drive process improvements, manage risks, and champion governance for emerging technologies including AI-enabled solutions.

Qualifications

• Experience as a business analyst in complex IT environments.
• Strong governance, change and incident management knowledge.
• Experience with SAP and IT service management.

Responsibilities

• Coordinate go-live readiness activities across key applications.
• Strengthen incident and change management processes.
• Identify opportunities to improve processes and monitor controls.
• Support audit activities and governance of emerging technologies.

Skills

Business analysis

Operational governance

Stakeholder management

SAP

IT service management

Agile delivery

Atlassian tools

AI-enabled solutions

Tools

SAP

Jira

Confluence

Job description

ScottishPower in Glasgow is seeking a Senior Business Analyst to join our Customer Business SAP Centre of Excellence. You will support operational governance, enhance incident and change management, and ensure our business systems deliver reliably across technology and supplier ecosystems.

You'll collaborate with cross-functional teams to drive process improvements, manage risks, and champion governance for emerging technologies including AI-enabled solutions.