Senior Business Analyst: Governance, SAP & AI Enablement

Iberdrola SA

Glasgow

Hybrid

GBP 36,000 - 44,000

Full time

9 days ago
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Benefits offered by this job

36 days annual leave
Holiday Purchase
Share Schemes
Payroll Giving and Charity Matched
Technology Vouchers
Electric Vehicle Schemes
Cycle to Work and transport loans
Private Medical Insurance
Life Assurance 4x salary
Savesmart financial wellbeing
Discounts on shopping/leisure

Job summary

ScottishPower is seeking a Senior Business Analyst to strengthen operational governance, ensure robust delivery of business-critical systems, and support AI-enabled solutions. You will work across business, technology and supplier teams to create scalable processes that underpin our customers and operations.

You will coordinate go-live readiness, improve incident and change management, monitor controls, and support audits.

Qualifications

  • Experience in business analysis and governance across complex tech and business environments.
  • Knowledge of process controls, change management and service operations.
  • Strong communication and stakeholder management across business, tech and supplier groups.

Responsibilities

  • Coordinate go-live readiness activities for key applications and services.
  • Strengthen incident and change management processes with strong governance.
  • Identify process improvement opportunities and monitor control effectiveness.
  • Support audits, process assurance and governance of emerging technologies.

Skills

Business analysis
Process controls
Change management
SAP
IT service management
Agile
Atlassian tools
AI-enabled solutions

Tools

SAP
ITSM
Agile
Atlassian

Job description

ScottishPower is seeking a Senior Business Analyst to strengthen operational governance, ensure robust delivery of business-critical systems, and support AI-enabled solutions. You will work across business, technology and supplier teams to create scalable processes that underpin our customers and operations.

You will coordinate go-live readiness, improve incident and change management, monitor controls, and support audits.

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