Senior Business Analyst

Dementia UK; Greater London; Hybrid; GBP 65,000 - 80,000; Full time

Benefits offered by this job

Enhanced parental leave

Life assurance 3x salary

Medicash health cashback

24/7 virtual GP

Disability Confident employer

Hybrid working

LinkedIn Learning access

Job summary

Dementia UK is seeking a Senior Business Analyst to lead the analysis for a new clinical system as part of a 12-month fixed-term contract in a hybrid London role. You will map current and future processes, run workshops, and translate complex information into practical requirements to support nurses and families affected by dementia.

You will collaborate across clinical and operational teams, drive discovery, and shape process improvements to deliver a fit-for-purpose system that supports

Qualifications

• Experience leading analysis on complex system implementations.
• Proven ability to translate workflows into practical requirements.
• Strong requirement elicitation and stakeholder engagement.

Responsibilities

• Lead business analysis for the new clinical system implementation.
• Map current and future processes, identify improvements, and standardise information flows.
• Facilitate workshops and interviews with clinical and operational stakeholders.
• Translate findings into clear requirements and recommendations for delivery teams.

Skills

Stakeholder management

Business process mapping

Requirements gathering

Facilitation

Job description

Dementia UK has an exciting new opportunity for a Senior Business Analyst to join our Technology and Digital Transformation team on a 12-month fixed-term contract to help shape a new clinical system that will be fundamental to how our nurses deliver services and record information about the families we support.

This role will lead the business analysis activity for our new clinical system implementation. The programme is already underway; you’ll build on this strong foundation. You’ll work across clinical and operational services to understand different ways of working, undertake detailed discovery and identify how processes and information flows can be simplified, standardised and improved. You will map current and future processes, facilitate workshops and interviews, analyse workflows and user needs, and translate complex findings into clear requirements and recommendations.

You will be an experienced Senior Business Analyst or Business Analyst with a strong track record of working on complex system implementations, digital transformation or service improvement. You’ll be confident facilitating discussions with diverse stakeholders, analysing complex processes and turning detailed information into practical recommendations.

Join Dementia UK and play a key role in shaping a system that is essential to our clinical services, helping us improve how we work and ultimately better support families affected by dementia.

Contract: 12 month fixed term, full-time

Location: hybrid - a minimum of one day in the Aldgate, London office per week

• enhanced maternity, paternity and adoption leave, and shared parental pay
• family-friendly policies
• life assurance cover at 3 x annual salary
• health cashback plan (Medicash): employee cover plus up to four dependent children
• 24/7 virtual GP access (UK registered), plus access to Best Doctors
• confidential employee assistance programme (Medicash)
• access to a wellbeing app
• flexible working options including hybrid working, flexible working patterns such as part-time, compressed hours, and more*
• learning and development opportunities including bespoke training and access to LinkedIn Learning)
• commitment to employee health and wellbeing. We have a Menopause Friendly accreditation and are a Disability Confident employer

Our culture

In addition to a competitive salary and a generous benefits package, we truly value our people. It’s important for us to create a working environment that looks after our workforce to support them in achieving their full potential. You will become part of a diverse and dedicated team who are supported to use and develop their skills. We recognise and value the key role you will play in delivering our strategic plans for the benefit of those living with dementia.

Our staff have a voice. Representatives from different roles and levels across the organisation positively contribute to and lead on our working groups around health and wellbeing, menopause, and equity, diversity and inclusion.

Our supportive and nurturing workplace culture has recently earnt us recognition as the Sunday Times Best Place to Work in the non-profit and charities sector 2025 (big organisation).

Dementia UK is proud to welcome everyone. We aim for a truly inclusive culture with talented, diverse teams that represent a variety of backgrounds, perspectives and skills. We celebrate differences and individuality and encourage everyone to feel comfortable being themselves at work.

Dementia UK is a Disability Confident employer.

By applying to join Dementia UK, you acknowledge that in the event you are successful for the role, any offer and your ongoing employment will be conditional on you having or obtaining the right to work in the UK.

*Please note that any decision on flexible working is based on business needs

When you apply for a job at Dementia UK, we will collect certain information about you to process your application and assess your suitability for the role. Further details can be found in our privacy notice.