Senior Broker Support Manager - Marine, Energy & Technical Lines

Marsh McLennan; Greater London; Hybrid; GBP 70,000 - 90,000; Full time

Job summary

Marsh Re in London is seeking a Senior Broker Support Manager for Marine, Energy and Technical Lines. This hybrid role requires presence in the office at least three days per week and involves leading a specialist placement team, overseeing contract wording, renewals, and client service across reinsurers and markets.

You will manage complex placement activity, maintain compliant files, and drive performance metrics while fostering strong stakeholder relationships and collaboration with service

Qualifications

• Significant experience in Marine reinsurance.
• Experience working on reinsurance contract wordings.
• Excellent organizational skills and ability to manage varied workload.
• Strong attention to detail and accuracy in work.
• Confident communication and stakeholder relationship building.
• Solid understanding of placement documentation, renewals and market processes.

Responsibilities

• Review renewal information and identify key placement considerations.
• Manage drafting of contracts, policy updates and final documents.
• Track progress of accounts and placement status.
• Maintain core placement files with best-practice evidence.
• Respond to client requests for information including reinsurer data and reports.
• Support onboarding for new clients and markets.
• Manage compliance, including sanctions, AML and ABC processes.
• Monitor and report business metrics.
• Build relationships with service teams and understand accounting and treaty administration.
• Provide oversight of financial reporting to SLG and CFO.
• Participate in team, client and reinsurer meetings.

Skills

Marine reinsurance

Broker support

Leadership

Organizational skills

Attention to detail

Communication

Stakeholder management

Placement documentation

Renewals

Market knowledge

Job description

Company:

Marsh

Description:

Senior Broker Support Manager – Marine, Energy & Technical Lines

We are seeking an experienced Broker Support professional to join our Marine, Energy and Technical Lines team at Marsh Re in London. This is a hybrid role, with at least three days per week in the office.

This opportunity sits within a specialist placement team focused on the composite London market excess of loss and proportional treaty portfolio, with broader exposure across all types of reinsurance contract wordings. The role requires someone who can operate with a high degree of independence, support complex placement activity, and maintain consistently high standards of service for clients, brokers, and markets, while managing the composite BSS team.

We will count on you to:

• Review client renewal information and identify key placement wording considerations. Manage the contract drafting process, including policy updates and production of final contract documentation.

• Track the progress of assigned accounts and maintain accurate placement status.

• Maintain core placement files, ensuring best-practice procedures and compliance requirements are fully evidenced.

• Respond to client requests for information, including reinsurer data, financial reports, and market or industry issues.

• Support onboarding activity for new clients and markets.

• Manage compliance requirements, including sanctions referrals, third parties, AML, and ABC processes.

• Monitor and report on business metrics.

• Build strong working relationships with the Service Team and develop a broad understanding of accounting, claims, and proportional treaty administration.

• Provide oversight of financial reporting submitted to the Senior Leadership Group and Chief Financial Officer.

• Participate actively in team, client, and reinsurer meetings where required.

What you need to have:

• Significant experience in Marine reinsurance, with a strong grounding in broker support.

• Experience working on reinsurance contract wordings.

• Excellent organizational skills and the ability to manage and prioritize a varied workload effectively.

• Strong attention to detail and a consistently accurate approach to work.

• Confident communication skills and the ability to build effective working relationships across internal and external stakeholders.

• A solid understanding of placement documentation, renewals, and market processes.

What makes you stand out:

• Demonstrable leadership experience, including managing and developing team members.

• Exposure to fiduciary processes and/or financial reporting.

• Experience handling complex placement activity with minimal supervision.

• A proactive, commercially minded approach.

Why join our team:

• We help you be your best through professional development opportunities, interesting work, and supportive leaders.

• We foster a vibrant and inclusive culture where you can work with talented colleagues to create new solutions and make an impact for colleagues, clients, and communities.

• Our scale enables us to provide a range of career opportunities, as well as benefits and rewards to support your wellbeing.

Marsh (NYSE: MRSH) is a global leader in risk, reinsurance and capital, people and investments, and management consulting, advising clients in 130 countries. With annual revenue of over $27 billion and more than 95,000 colleagues, Marsh helps build the confidence to thrive through the power of perspective. For more information, visit marsh.com, or follow us on LinkedIn and X.

Marsh is committed to embracing a diverse, inclusive and flexible work environment. We aim to attract and retain the best people and embrace diversity of age background, civil partnership status, disability, ethnic origin, family duties, gender orientation or expression, gender reassignment, marital status, nationality, parental status, personal or social status, political affiliation, race, religion and beliefs, sex/gender, sexual orientation or expression, skin color, or any other characteristic protected by applicable law. We are an equal opportunities employer. We are committed to providing reasonable adjustments in accordance with applicable law to any candidate with a disability to allow them to fully participate in the recruitment process. If you have a disability that may require reasonable adjustments, please contact us at [e-mail].

Marsh is committed to hybrid work, which includes the flexibility of working remotely and the collaboration, connections and professional development benefits of working together in the office. All Marsh colleagues are expected to be in their local office or working onsite with clients at least three days per week. Office-based teams will identify at least one "anchor day" per week on which their full team will be together in person.