Senior Broker Support - Aviation

Marsh; Greater London; Hybrid; GBP 32,000 - 52,000; Full time

Job summary

Marsh in London is seeking a Broker Support professional to join our Aviation team. This hybrid role requires in-office presence at least three days per week, with exposure to Aviation and Space, excess of loss, and proportional treaty portfolios, plus broader reinsurance contract wordings.

You will manage contract drafting, track accounts, maintain files, respond to client requests, support onboarding, and ensure compliance. Strong organisational and stakeholder skills are essential.

Qualifications

• Experience in Aviation reinsurance would be beneficial as well as a grounding in broker support.
• Experience working on reinsurance contract wordings.
• Excellent organizational skills and the ability to manage and prioritise a varied workload effectively.
• Strong attention to detail and a consistently accurate approach to work.
• Confident communication skills and the ability to build effective relationships with stakeholders.
• Solid understanding of placement documentation, renewals, and market processes.

Responsibilities

• Review client renewal information and identify key placement wording considerations. Manage the contract drafting process, including policy updates and production of final contract documentation.
• Track the progress of assigned accounts and maintain accurate placement status.
• Maintain core placement files, ensuring best-practice procedures and compliance requirements are fully evidenced.
• Respond to client requests for information, including reinsurer data, financial reports, and market or industry issues.
• Support onboarding activity for new clients and markets.
• Manage compliance requirements, including sanctions referrals, third parties, AML, and ABC processes.
• Build strong working relationships with the Service Team and develop a broad understanding of accounting, claims, and proportional treaty administration.
• Participate actively in team, client, and reinsurer meetings where required.

Skills

Aviation reinsurance

Broker support

Placement activity

Organisational skills

Attention to detail

Stakeholder management

Tools

Microsoft Office

Job description

We are seeking a Broker Support professional to join our Aviation team at Marsh Re in London. This is a hybrid role, with at least three days per week in the office. This opportunity sits within a specialist placement team focused on Aviation and Space, excess of loss, and proportional treaty portfolios, with broader exposure to all types of reinsurance contract wordings, including binders and consortiums. The role requires someone who can work independently, support complex placement activity, and maintain consistently high standards of service for clients, brokers, and markets.

We will count on you to:

• Review client renewal information and identify key placement wording considerations. Manage the contract drafting process, including policy updates and production of final contract documentation.
• Track the progress of assigned accounts and maintain accurate placement status.
• Maintain core placement files, ensuring best-practice procedures and compliance requirements are fully evidenced.
• Respond to client requests for information, including reinsurer data, financial reports, and market or industry issues.
• Support onboarding activity for new clients and markets.
• Manage compliance requirements, including sanctions referrals, third parties, AML, and ABC processes.
• Build strong working relationships with the Service Team and develop a broad understanding of accounting, claims, and proportional treaty administration.
• Participate actively in team, client, and reinsurer meetings where required.

What you need to have:

• Experience in Aviation reinsurance would be beneficial as well as a grounding in broker support.
• Experience working on reinsurance contract wordings.
• Excellent organizational skills and the ability to manage and prioritize a varied workload effectively.
• Strong attention to detail and a consistently accurate approach to work.
• Confident communication skills and the ability to build effective working relationships across internal and external stakeholders.
• A solid understanding of placement documentation, renewals, and market processes.

What makes you stand out?

• Depth of knowledge and ability to manage and develop other team members.
• Exposure to fiduciary processes and/or financial reporting.
• Experience handling complex placement activity with minimal supervision.
• A proactive, commercially minded approach.

Why join our team:

• We help you be your best through professional development opportunities, interesting work, and supportive leaders.
• We foster a vibrant and inclusive culture where you can work with talented colleagues to create new solutions and make an impact for colleagues, clients, and communities.
• Our scale enables us to provide a range of career opportunities, as well as benefits and rewards to support your wellbeing.

Marsh (NYSE: MRSH) is a global leader in risk, reinsurance and capital, people and investments, and management consulting, advising clients in 130 countries. With annual revenue of over $27 billion and more than 95,000 colleagues, Marsh helps build the confidence to thrive through the power of perspective. For more information, visit marsh.com, or follow us on LinkedIn and X.

Marsh is committed to embracing a diverse, inclusive and flexible work environment. We aim to attract and retain the best people and embrace diversity of age background, civil partnership status, disability, ethnic origin, family duties, gender orientation or expression, gender reassignment, marital status, nationality, parental status, personal or social status, political affiliation, race, religion and beliefs, sex/gender, sexual orientation or expression, skin color, or any other characteristic protected by applicable law. We are an equal opportunities employer. We are committed to providing reasonable adjustments in accordance with applicable law to any candidate with a disability to allow them to fully participate in the recruitment process. If you have a disability that may require reasonable adjustments, please contact us at [e-mail].

Marsh is committed to hybrid work, which includes the flexibility of working remotely and the collaboration, connections and professional development benefits of working together in the office. All Marsh colleagues are expected to be in their local office or working onsite with clients at least three days per week. Office-based teams will identify at least one "anchor day" per week on which their full team will be together in person.