Senior Brand Ambassador

Elite Associates; Greater London; On-site; GBP 120,000 - 180,000; Full time

Job summary

Elite Associates is seeking a Senior Brand Ambassador for the flagship London boutique of a world‑renowned luxury jewellery Maison. You will represent the Maison with confidence, delivering a deeply personalised client experience while driving significant commercial results with HNW and UHNW clients.

You will nurture an established client book, develop new relationships, and collaborate with the boutique team to ensure an exceptional end‑to‑end journey for discerning buyers.

Qualifications

• Proven track record of multi-million-pound annual sales in luxury jewellery or ultra-luxury environments.
• Established UHNW/VIC client book with a history of long-term relationships.
• Strong storytelling and product knowledge to engage discerning collectors.

Responsibilities

• Build and nurture long-term relationships with HNW/UHNW clients, including VICs.
• Deliver multi-million-pound annual sales and exceed commercial targets.
• Lead personalised consultations and host private appointments/events within the boutique and externally.

Skills

Luxury retail

High jewellery

Clienteling

Relationship management

Job description

We are seeking an exceptional Senior Brand Ambassador to join the flagship London boutique of one of the world’s most prestigious luxury jewellery Maisons.

This is an exciting opportunity for an established luxury sales professional who combines significant commercial success with genuine expertise and confidence in high jewellery. The ideal candidate will have a proven track record of delivering multi-million-pound annual sales, alongside the ability to build trusted relationships with High-Net‑Worth and Ultra‑High‑Net‑Worth clients.

The Role

As a Senior Brand Ambassador, you will be a highly visible representative of the Maison, delivering an exceptional and deeply personalised client experience while driving significant commercial results.

You will be responsible for:

• Building and nurturing long-term relationships with an established portfolio of HNW and UHNW clients, including VICs.
• Consistently delivering multi-million-pound annual sales, with a strong track record of exceeding commercial expectations.
• Confidently selling high jewellery and exceptional pieces, demonstrating the knowledge, credibility and storytelling ability required to engage discerning collectors.
• Developing new client relationships while strategically growing and retaining an existing network.
• Delivering highly personalised consultations, understanding individual client preferences, lifestyle and purchasing motivations.
• Representing the Maison with authenticity, sophistication and a deep understanding of its heritage, craftsmanship and values.
• Supporting private appointments, exclusive events and VIC experiences both within the boutique and externally.
• Working collaboratively with the wider boutique team to maximise client opportunities and deliver an exceptional end‑to‑end experience.
• Acting as a senior presence within the boutique and sharing knowledge, best practice and clienteling expertise with colleagues.

About You

We are looking for someone who is already operating at the very highest level of luxury retail and can demonstrate:

• A proven track record of multi-million‑pound annual sales within luxury jewellery or an equivalent ultra‑luxury environment.
• Strong and demonstrable experience selling high jewellery, with the confidence to engage clients around exceptional and significant‑value pieces.
• An established UHNW/VIC client book and strong network, with evidence of developing meaningful long‑term relationships.
• Outstanding clienteling and relationship‑management skills, with a highly personalised approach to every interaction.
• Exceptional commercial acumen and the ability to identify and convert significant sales opportunities.
• Sophisticated communication and storytelling skills, with the ability to convey craftsmanship, heritage and exclusivity naturally.
• A polished, credible and authentic presence, with the confidence to represent a globally recognised luxury Maison.
• A genuine passion for jewellery, luxury and exceptional client experiences.
• The ability to operate comfortably at senior level while remaining hands‑on and highly engaged with clients.

The Opportunity

This is an opportunity to join a world‑renowned luxury Maison at its London flagship, working with some of the most discerning clients in the industry and representing an exceptional high jewellery proposition.

For the right individual, this role offers the opportunity to build on an already successful luxury career within a truly prestigious environment, with access to exceptional product, clients and experiences.