Senior Branch Manager Designate

We Buy Any Car; Manchester; Vor Ort; GBP 26.000 - 31.000; Vollzeit

Benefits dieser Stelle

Fantastic annual bonus

Discounted Gym Membership

Team social events budget

Monthly & Annual Bonuses, Incentives &

Accrue Extra Holidays for Length of $

Healthcare Cash Plan

Cycle to Work scheme

Pension Scheme

Structured Progression Programmes &  "

Zusammenfassung

We Buy Any Car is seeking a Senior Branch Manager Designate to lead a busy branch with a customer-focused approach. You will drive performance, manage appointments, and guide teams to deliver high-quality car purchases.

The role requires a UK driving licence, strong communication, and the ability to work under pressure in a target-driven environment. Expect a competitive salary plus bonuses and generous benefits.

Qualifikationen

• A current full UK manual driving license.
• Experience of working in a target driven environment.
• Customer-focused with excellent communication skills and telephone manner.
• Ability to work well under pressure and by yourself (lone working).
• Be able to build lasting relationships with clients/customers.
• Excellent administration and IT skills.

Aufgaben

• Model high performance buying cars while supporting the regional manager.
• Be the main point of contact for customers.
• Prioritise diary to achieve appointments and meet targets.
• Lead customers through the purchase journey and process documents.
• Deliver exceptional customer service.
• Assist Regional Manager with smooth regional operations and compliance.
• Perform branch standard checks during visits.
• Provide coaching and feedback to colleagues.
• Report potential threats to the Divisional Manager.
• Coordinate diaries/rotas as per company instruction.
• Provide temporary cover in other regions.
• Assist HR with tasks.
• Assist in purchases when required.

Kenntnisse

Customer-focused

Communication skills

Telephone manner

Target driven

Organisational skills

Relationship building

IT skills

Jobbeschreibung

Job: Senior Branch Manager Designate

Salary: £28,450 per year (OTE £35,570)

Bonus: Fantastic annual bonus based on Company performance

Hours: You will work 42.5 hours per week on a rotational shift pattern of 5 days on 2 days off. Weekend work is involved.

We are the UK's favourite car-buying service and we are growing FAST! We have over 500 branches and are opening more sites each month.

We are looking for enthusiastic, passionate, honest, service-driven individuals to join our team.

Don't worry if you don't know anything about cars, we will teach you everything you need to know and so much more.

Responsibilities

As a Senior Branch Manager Designate with WBAC you will:

• First-and-foremost our Senior Branch Manger Designates must model high performance buying cars whilst also supporting the regional manager in driving performance.
• You are the main point of contact for our customers.
• Contact customers and prioritise your diary to achieve appointments and meet targets.
• Competently and professionally lead the customer through the purchase journey, completing appraisals on cars, handling and processing of important documents and processing customer payments.
• Always deliver exceptional customer service.
• Assisting the Regional Manager to complete the smooth running of the region and compliance as per the company's procedures.
• Performing Branch Standard checks when visiting locations.
• Identify the further support and coaching needs of colleagues and provide constructive, direct feedback and development points when required.
• Reporting any potential threat to the business to your Divisional Manager.
• Ensuring all diaries/rotas are set up as per the company instruction.
• Ensuring all purchases are completed as per the company standard.
• Required to provide temporary cover within other regions in the Division.
• Complete all necessary tasks as set out by HR.
• Assist in the completion of purchases when require.

Requirements:

• A current full UK manual driving license
• Experience of working in a target driven environment
• Customer-focused with excellent communication skills and telephone manner
• Ability to work well under pressure and by yourself (lone working)
• Ability to organise and prioritise own workload
• Be able to build lasting relationships with clients/customers
• Excellent administration and IT skills

Extra Benefits:

• Discounted Gym Membership
• Team social events budget available to all!
• Monthly & Annual Bonuses, Incentives & Rewards
• Accrue Extra Holidays for Length of Service!
• Healthcare Cash Plan
• Cycle to Work scheme
• Pension Scheme
• Structured Progression Programmes & Pay Increases

The position would best suit an experienced customer-facing professional such as a Sales Executive, Retailer or Hospitality specialist who is used to working independently and wants the opportunities made available by a market-leading brand.