Senior Bodyshop Manager - Drive Performance & Bonus

OC Motor Repairs Ltd

England

On-site

GBP 50,000 - 60,000

Full time

6 days ago
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Benefits offered by this job

Monthly bonus
Promotion opportunities
Lottery jackpot
Charity events
Star of the Month
Annual leave 20 days
Extra leave after 2 years
Pension scheme
Christmas party
Free uniform

Job summary

OC Motor Repairs Ltd is seeking a proactive Bodyshop Manager / Accident Repair Centre Manager to lead a busy operation and drive high standards in performance, service, and team success.

You will oversee daily delivery, monitor profitability, manage HR matters, and maintain efficient repairs while coordinating with suppliers, customers and senior management to resolve issues and deliver excellent customer service.

Qualifications

  • Previous bodyshop supervisory or management experience.
  • Experience with BSI.
  • Excellent interpersonal skills and the ability to build successful business relationships.
  • Strong negotiation and influencing skills.
  • Clear communication skills face to face, by telephone and in writing.
  • Strategic planning, organisation and time management skills.
  • Strong problem-solving ability.
  • Computer literacy with a thorough understanding of Microsoft Office.
  • Ability to produce reports to a high standard.

Responsibilities

  • Centre Efficiency: Oversee the efficient running of the accident repair centre.
  • Commercial Performance: Support and sustain company profitability.
  • Supplier Relationships: Maintain effective supplier relationships and negotiate confidently.
  • Workshop Standards: Manage workshop discipline and maintain professional standards across the team.
  • Work Allocation: Delegate work effectively to maintain service levels.
  • Customer Service: Ensure customers receive an efficient and satisfactory service.
  • HR Administration: Maintain staff records and manage HR-related matters.
  • Target Monitoring: Actively monitor progress against targets.
  • Management Information: Maintain daily MI figures and report issues promptly to senior management.
  • Customer Resolution: Handle complex customer enquiries and complaints.

Skills

Bodyshop management experience
BSI experience
Interpersonal skills
Negotiation & influencing
Clear communication
Strategic planning & organisation
Problem solving
Microsoft Office
Report production

Tools

Microsoft Office

Job description

OC Motor Repairs Ltd is seeking a proactive Bodyshop Manager / Accident Repair Centre Manager to lead a busy operation and drive high standards in performance, service, and team success.

You will oversee daily delivery, monitor profitability, manage HR matters, and maintain efficient repairs while coordinating with suppliers, customers and senior management to resolve issues and deliver excellent customer service.

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