Senior Automotive Service Advisor | Up to £40k OTE | Mon–Fri

Octane Recruitment Ltd; Peterborough; On-site; GBP 24,000 - 40,000; Full time

Job summary

Octane Recruitment Ltd is seeking an experienced Service Advisor to join a busy automotive service department in Peterborough. The role requires prior Service Advisor experience, a Full UK Driving Licence and rights to work in the UK.

Responsibilities include managing customer bookings for servicing and repairs, liaising with technicians, and keeping customers updated on progress. OTE up to £40,000 with Monday–Friday hours and 1 in 2 Saturday mornings.

Qualifications

• Previous automotive Service Advisor or Aftersales Advisor experience (essential).
• Experience within a main dealership or automotive service environment.
• Full UK Driving Licence and Right to work in the UK required.

Responsibilities

• Manage customer bookings for vehicle servicing, maintenance and repairs.
• Liaise with Vehicle Technicians and the Workshop Controller.
• Explain additional repair work and maintenance recommendations.
• Prepare accurate job cards, invoices and customer documentation.
• Deliver excellent customer service while achieving Aftersales targets.
• Keep customers updated on repair progress and completion times.
• Act as the main point of contact throughout the customer service journey.

Skills

Customer service

Communication

Organisational skills

Booking systems

Full UK Driving Licence

Tools

Booking systems

Job description

Octane Recruitment Ltd is seeking an experienced Service Advisor to join a busy automotive service department in Peterborough. The role requires prior Service Advisor experience, a Full UK Driving Licence and rights to work in the UK.

Responsibilities include managing customer bookings for servicing and repairs, liaising with technicians, and keeping customers updated on progress. OTE up to £40,000 with Monday–Friday hours and 1 in 2 Saturday mornings.