Senior Automotive Diagnostician

Placements24; Southampton; Hybrid; GBP 65,000 - 90,000; Full time

Benefits offered by this job

Performance-based bonuses

Remote work from home

Tools & software licenses provided

Continuous learning opportunities

Job summary

Placements24 in the United Kingdom is seeking a Senior Automotive Diagnostician to join a fully remote technical support team, serving clients across international locations. You will diagnose complex vehicle issues using OEM software and collaborate with engineers from a remote setting.

The role emphasizes analyzing fault data, developing repair strategies, and delivering remote training to technicians, with a focus on CAN/LIN networks and modern powertrain systems.

Qualifications

• Minimum 7 years of experience as Automotive Diagnostician or Master Technician.
• Expertise with engine, electrical and powertrain systems.
• Proficient with OEM diagnostics software and hardware.
• Strong problem-solving and remote communication skills.

Responsibilities

• Provide remote expert diagnosis for complex automotive issues across various makes and models.
• Analyze diagnostic data, fault codes, and vehicle behavior to pinpoint root causes.
• Develop and document detailed repair strategies and solutions for technicians.
• Conduct remote training sessions for service staff on diagnostic techniques and new technologies.
• Collaborate with manufacturer technical hotlines and engineering teams when necessary.
• Maintain a comprehensive knowledge base of common and rare vehicle faults and their resolutions.

Skills

Automotive diagnostics

Remote work

Problem-solving

Communication

Education

Master Technician

Tools

OEM diagnostic software

Diagnostic hardware

Job description

About the Role

Our client is looking for an exceptional Senior Automotive Diagnostician to join their remote technical support team, serving clients across Randburg and beyond. This advanced role requires an expert in identifying and solving complex vehicle malfunctions, often involving intricate electronic and mechanical systems. You will leverage state-of-the-art diagnostic software and your deep understanding of vehicle engineering to provide remote assistance and training to other technicians. This is a unique opportunity for a highly analytical and experienced professional to work from home, tackling challenging automotive puzzles and influencing best practices in vehicle repair.

Key Responsibilities

• Provide remote expert diagnosis for complex automotive issues across various makes and models.
• Analyze diagnostic data, fault codes, and vehicle behavior to pinpoint root causes.
• Develop and document detailed repair strategies and solutions for technicians.
• Conduct remote training sessions for service staff on diagnostic techniques and new technologies.
• Collaborate with manufacturer technical hotlines and engineering teams when necessary.
• Maintain a comprehensive knowledge base of common and rare vehicle faults and their resolutions.

Requirements

• Minimum 7 years of experience as an Automotive Diagnostician or Master Technician.
• Exceptional ability to diagnose and solve intricate issues in engine, electrical, and powertrain systems.
• Advanced proficiency with OEM-level diagnostic software and hardware.
• Strong understanding of vehicle communication networks (e.g., CAN, LIN).
• Excellent problem-solving, analytical, and communication skills.
• Ability to work independently and effectively in a remote setting.

Benefits

• Highly competitive salary with performance-based bonuses.
• Remote work flexibility, allowing you to work from home.
• Provision of necessary diagnostic tools and software licenses.
• Continuous learning opportunities in cutting-edge automotive technology.
• Contribution to a forward-thinking company culture focused on innovation and expertise.