Senior Associate, Transformation & AI-Driven Operations

Fitch Group; Glasgow; Hybrid; GBP 65,000 - 90,000; Full time

Benefits offered by this job

Hybrid work environment

Training & mentorship

Retirement planning

Healthcare offerings

Parental leave

Volunteer days

Job summary

Fitch is seeking a Senior Associate in Transformation, Automation & Innovation based in Glasgow. The role sits within the CreditSights/Operations ecosystem and focuses on agentic-first operations across research, content and data product workflows.

You will work with Operations, Product, Engineering and Project Management to drive process improvements, automation and AI-enabled solutions while ensuring proper controls and measurable benefits.

Responsibilities

• Own operational problem definition and end-to-end workflow redesign.
• Define business requirements and partner with Product, Engineering and delivery teams to translate needs into requirements.
• Support adoption and realised benefits, with priorities set by the Associate Director.
• Define appropriate controls and governance for AI-enabled workflows in production environments.

Job description

Fitch is seeking a Senior Associate in Transformation, Automation & Innovation based in Glasgow. The role sits within the CreditSights/Operations ecosystem and focuses on agentic-first operations across research, content and data product workflows.

You will work with Operations, Product, Engineering and Project Management to drive process improvements, automation and AI-enabled solutions while ensuring proper controls and measurable benefits.