Senior Associate, Change Governance & Portfolio Reporting

JPMorgan Chase & Co.; England; On-site; GBP 65,000 - 85,000; Full time

Job summary

JPMorgan Chase & Co. is seeking a Change Governance and Portfolio Reporting Senior Associate in Cash Operations Change and Transformation. You will translate complex portfolio information into executive-ready updates and help teams surface risks early. Strong governance, reporting, and analytics skills are essential.

You will partner with stakeholders to drive actions to closure, support governance tooling, and contribute to standardizing change activities for efficient, controlled delivery.

Qualifications

• Experience in business management, change governance, PMO, transformation, operations, or equivalent.
• Strong organisational skills with the ability to manage multiple priorities, maintain detailed trackers, and drive follow-through.
• Excellent communication skills (written and verbal) with the ability to create clear, executive-ready updates.
• Analytical mindset and comfort working with data to produce insights (Excel/Sheets and PowerPoint skills expected).
• Collaborative approach with the ability to influence across teams without direct authority.

Responsibilities

• Support the day-to-day operation of the established Cash Operations change governance model, ensuring a consolidated view of change across Global Cash Operations.
• Maintain portfolio artifacts (e.g., initiative inventory, milestones, RAID logs, dependencies, decision logs), ensuring accuracy, timeliness, and clear ownership.
• Prepare materials for governance forums (working groups, portfolio reviews, steering), capturing decisions, actions, and follow-ups to closure.
• Help ensure roles and responsibilities are clear and consistently applied across stakeholders, reinforcing accountability and execution efficiency.
• Support standardization of common change activities (e.g., intake information quality, readiness checklists, post-implementation practices, evidence discipline).
• Deliver executive-ready portfolio reporting and materials (dashboards, reports, presentations) covering progress, health, milestones, and risks/issues/dependencies; surface trends, decisions, and escalations via standard templates/routines.
• Provide responsive ad‑hoc project management and business analysis support, translating complex information into clear narratives using strong Excel/PowerPoint skills.
• Partner with stakeholders to project‑manage workstreams end‑to‑end, driving next steps, dependencies, and actions to closure.
• Identify key business risks and drive resolution of mitigating controls with relevant partners.
• Enhance governance tooling and processes—including AI/automation to streamline intake, automate tracking, and improve transparency and reporting efficiency.
• Coordinate team communications/activities (e.g., town halls, strategy sessions) and maintain documentation on collaboration sites (e.g., SharePoint).

Skills

Change governance/PMO

Executive communication

Data analysis (Excel/PowerPoint)

Cross-functional collaboration

Prioritisation & organisation

Tools

Jira/Confluence

SharePoint

Job description

JPMorgan Chase & Co. is seeking a Change Governance and Portfolio Reporting Senior Associate in Cash Operations Change and Transformation. You will translate complex portfolio information into executive-ready updates and help teams surface risks early. Strong governance, reporting, and analytics skills are essential.

You will partner with stakeholders to drive actions to closure, support governance tooling, and contribute to standardizing change activities for efficient, controlled delivery.