Senior Area Manager - Supported Living (Autism & LD)

Isabellas Homes; Dudley; On-site; GBP 80,000 - 110,000; Full time

Job summary

Isabellas Homes is seeking a Registered Area Manager Supported Living to provide strategic and operational leadership across multiple services, ensuring safe, high-quality, person-centred support while maintaining regulatory compliance and financial sustainability.

You will oversee Supported Living Managers, lead on CQC standards, audits, budgets, and staff development; drive growth opportunities and maintain strong partnerships with service users and families, regulators, and stakeholders.

Qualifications

• Extensive experience leading multiple supported living services.
• Strong knowledge of CQC regulatory standards.
• Proven ability to manage budgets and drive financial sustainability.
• Experience coaching staff in positive behaviour support.
• Ability to develop strategic plans and improve service delivery.
• Stakeholder engagement with families and regulators.

Responsibilities

• Ensure compliance with regulatory requirements, including CQC standards.
• Monitor and improve service quality through audits and reviews.
• Develop and implement strategic plans to enhance service delivery and achieve business objectives.
• Foster positive relationships with service users, their families, and stakeholders.
• Manage budgets to ensure financial sustainability and efficiency.
• Identify opportunities for growth and development within the region.
• Provide training, mentoring, and development opportunities for staff.
• Provide visible, hands-on leadership during incidents and periods of heightened behaviour, supporting staff to respond safely and effectively.
• Coach and develop teams in positive behaviour support approaches, ensuring consistency and confidence in practice.
• Promote a calm, reflective culture where staff feel supported to manage emotionally demanding situations.

Skills

Leadership

Strategic planning

Regulatory compliance

Financial management

Staff development

Stakeholder engagement

Positive behaviour support

Incident management

Education

Bachelor's in health/social care management

Management qualification

Job description

Isabellas Homes is seeking a Registered Area Manager Supported Living to provide strategic and operational leadership across multiple services, ensuring safe, high-quality, person-centred support while maintaining regulatory compliance and financial sustainability.

You will oversee Supported Living Managers, lead on CQC standards, audits, budgets, and staff development; drive growth opportunities and maintain strong partnerships with service users and families, regulators, and stakeholders.