Senior Applications Engineer — Global NOC & 24x7 On-Call

FTI Consulting; Greater London; On-site; GBP 70,000 - 90,000; Full time

Job summary

FTI Consulting's Information Technology Group (ITG) is seeking an ITG Senior Applications Engineer to provide secondary leadership and back up Matrix Teams. You will design, implement, and support enterprise-wide systems, working across IT and business units.

The role emphasizes solution design, SDLC compliance, performance analysis, and proactive incident management, with on-call support and occasional physical setup.

Qualifications

• Demonstrable years of relevant post-graduate application or software development support related experience.
• Experience with SQL or scripting from database maintenance, reporting, and development.
• Good understanding of Microsoft Windows Operating system.
• Strong experience with Active Directory.
• Experience with Azure.
• Ability to travel to clients and FTI office(s) as needed.
• Applicants must be currently authorized to work in the United States on a full-time basis; this position does not provide sponsorship.

Responsibilities

• Conceive, design, and oversee the implementation of enterprise-wide systems development.
• Research and recommend software products to address business requirements.
• Ensure that the business and technical architecture of delivered solutions match customer requirements.
• Handle day to day sustaining activities for the FTI global enterprise application infrastructure.
• Execute and maintain operation calendars, incident reporting and tracking, FTI’s Change Management Control Process, and Comprehensive NOC Operations.
• Comply with the Systems Development Life Cycle (SDLC) standards when developing solutions.
• Analyze and maintain performance data to ensure optimal usage of software applications.
• Assist in the development and management of all budgetary expenses as it relates to the applications development teams.
• Cover and resolve any outstanding Service Desk related issues in an effort to help all IT members resolve tickets as quickly and efficiently as possible.
• Provide physical labor from time to time, which may include moving equipment, furniture, etc.
• Provide support for other IT staff with open and unresolved issues.
• Provide on-call support via cellphone 24 x 7.
• Exercise latitude and independence in assignments.

Skills

SQL

Windows OS

Active Directory

Azure

Travel

Education

Bachelor's degree

Tools

IIS

SharePoint

Windows Server

SQL Server

COTS Enterprise ERP

Job description

FTI Consulting's Information Technology Group (ITG) is seeking an ITG Senior Applications Engineer to provide secondary leadership and back up Matrix Teams. You will design, implement, and support enterprise-wide systems, working across IT and business units.

The role emphasizes solution design, SDLC compliance, performance analysis, and proactive incident management, with on-call support and occasional physical setup.