Senior Applications Analyst - Hybrid, Lead App Enhancements

Langham Recruitment; Doncaster; Hybrid; GBP 45,000 - 60,000; Full time

Benefits offered by this job

Flexible salary

Hybrid work model

Annual salary review

Private healthcare

Pension

Job summary

Langham Recruitment in Doncaster is seeking a Senior Applications Analyst to own a portfolio of business applications and act as the SME for system use across the organisation. You will provide 2nd-line support, resolve issues with third-party suppliers, and drive improvements while exploring better use of existing functionality.

You will work with users across the business, conducting regional visits, workshops and floor-walking as required.

Qualifications

• Strong experience with business applications and ERP environments.
• Ability to gather requirements and translate business needs into solution designs.
• Experience delivering UAT, regression testing and functional testing.

Responsibilities

• Act as the subject matter expert for a number of business applications.
• Provide effective 2nd-line application support in line with agreed SLAs.
• Investigate and resolve application issues, working with third-party suppliers where required.
• Manage relationships and regular review calls with application providers.
• Identify opportunities to improve business processes and make better use of existing app functionality.
• Lead enhancements, minor changes and allocated application improvements.
• Support application configuration and system changes.
• Plan and undertake UAT, regression and other application testing.
• Provide go-live and post-implementation support for changes and upgrades.
• Monitor application availability and performance and support optimisation activity.
• Maintain accurate application documentation and knowledge materials.
• Ensure appropriate user training, training documentation and e-learning are maintained.
• Participate in relevant application user communities and share knowledge across the business.
• Work with stakeholders to understand requirements and translate them into effective application solutions.
• Make regional visits to support users and understand application issues and opportunities first-hand.

Skills

Business applications

ERP systems

2nd-line support

UAT & testing

Documentation

Stakeholder communication

Tools

COINS

Job description

Langham Recruitment in Doncaster is seeking a Senior Applications Analyst to own a portfolio of business applications and act as the SME for system use across the organisation. You will provide 2nd-line support, resolve issues with third-party suppliers, and drive improvements while exploring better use of existing functionality.

You will work with users across the business, conducting regional visits, workshops and floor-walking as required.