Senior Application Support Analyst - Pension Tech (Remote UK)

XPS Group; Newcastle upon Tyne; Hybrid; GBP 42,000 - 55,000; Full time

Benefits offered by this job

25 days holiday (buy/sell)

Pension matching

Healthcare plans

Life assurance

Retailer discounts

Volunteer days

Referral bonuses

Job summary

XPS Group is seeking a Senior Associate for the Business Service Group in Newcastle. The role focuses on supporting core pension administration software, data manipulation and reporting, and helping improve cross-functional processes.

The successful candidate will work in a remote-friendly UK environment with potential for hybrid work. Key duties include second line support, data loading, BI reporting, and GDPR adherence, with opportunities to extend skills across applications and automation

Qualifications

• Experience in manipulating and transforming data.
• Experience using Microsoft Office 365.
• Understanding of data protection and GDPR principles.

Responsibilities

• Provide second line support for internal staff and ensure new work requests are recorded.
• Produce Management Information / BI data sets and reports.
• Undertake bulk data loading into systems.
• Support SharePoint sites used by the team.
• Adhere to GDPR and protect customer data.

Skills

Data manipulation

Office 365

GDPR knowledge

Stakeholder communication

Independent working

Problem solving

Tools

MS SQL Server

T-SQL

Stored procedures

JavaScript

C#

Visual Basic

Visual Studio

Job description

XPS Group is seeking a Senior Associate for the Business Service Group in Newcastle. The role focuses on supporting core pension administration software, data manipulation and reporting, and helping improve cross-functional processes.

The successful candidate will work in a remote-friendly UK environment with potential for hybrid work. Key duties include second line support, data loading, BI reporting, and GDPR adherence, with opportunities to extend skills across applications and automation