Senior Application Support Analyst - 12m FTC

Gravitas Recruitment Group (Global) Ltd; West Yorkshire; Hybrid; GBP 38,000 - 48,000; Full time

Job summary

Gravitas Recruitment Group (Global) Ltd is seeking a Senior Applications Support Analyst for a 12-month FTC in West Yorkshire. The role sits in a 9-person team, focusing on a wide range of applications including housing management, repairs, ServiceNow, HR (i-Trent) and finance (Unit4).

The successful candidate may be generalist, with room for specialty as needed. The position is hybrid (twice a week in the office).

Responsibilities

• Support a wide range of business applications within a 9-person team.
• Maintain and support core systems including housing management, repairs, ServiceNow, HR (i-Trent) and finance (Unit4).

Job description

Senior Applications Support Analyst required on a 12 month FTC basis for a large social housing provider operating nationally.

This is a brand new role in the structure, to add additional resource to the function. The role will sit as part of a 9 person team, looking at a wide range of applications.

Role: Senior Application Support Analyst

Location: West Yorkshire – hybrid (twice a week in the office)

Employment Type: 12 month FTC

Sector: Social Housing

In the past, the organisation has hired people with a particular specialism in a couple of their core applications. This time, they’d like to find someone who can be a little more generalist. If you come to the role with a specialism, that’s fine, its more the willingness to support a wide variety of systems.

The function supports 22 business applications, although some are used more frequently than others. The core applications include the housing management system, repairs system, ServiceNow, HR system (i-Trent), and finance system (Unit4).

The successful applicant does not need to have the sector experience.

Interviews will be a 2 stage process, the first being an initial Teams interview, with the 2nd being face‑to‑face.