Senior Application Support Analyst

Sponsor Finder; Greater London; Hybrid; GBP 60,000 - 100,000; Full time

Job summary

GlobalInvestmentBank in London is seeking a Senior Application Support Analyst for Equity Derivatives. You will join a front-office aligned team supporting critical Equity Linked trading applications used by Risk, Market Making and Trade Lifecycle functions.

You will collaborate with traders and global teams to maintain platform stability, automate processes and enhance operational efficiency in a fast-paced environment.

Qualifications

• Provide 1st and 2nd line support for Equity Linked applications.
• Investigate and resolve production incidents across Linux/Unix/Windows.
• Support application releases, deployments and ongoing maintenance.
• Work closely with traders, developers and infrastructure teams to ensure platform stability.
• Drive automation and operational efficiency across platforms.
• ITIL knowledge and a proactive approach to problem solving.
• Exposure to monitoring, observability or automation tools.

Responsibilities

• Provide 1st and 2nd line support for Equity Linked applications in a fast-paced front-office environment.
• Investigate incidents, troubleshoot and resolve issues across Linux, Unix, and Windows environments.
• Assist with releases, deployments, and ongoing maintenance of trading applications.
• Collaborate with traders, developers and infra teams to maintain platform stability and performance.

Skills

Front-office apps

Linux/Unix

Windows

SQL

Troubleshooting

ITIL

Stakeholder mgmt

Communication

Tools

CI/CD pipelines

Monitoring/Observability

Job description

GlobalInvestmentBank–SeniorApplicationSupportAnalyst(EquityDerivatives)|London

Join a front-office aligned application support team within a leading global investment bank, supporting a suite of critical Equity Linked trading applications used across Risk, Market Making, and Trade Lifecycle functions.

Thisisanexcellentopportunityforanexperiencedsupportprofessionalwhoenjoysworkingcloselywithtradersandfront-officestakeholdersinafast-pacedenvironment.You'llplayakeyroleinmaintainingthestability,performance,andavailabilityofbusiness-criticaltradingsystemswhilegainingexposuretocomplexequityderivativestechnology.

Workingaspartofaglobalteam,you'llcollaboratewithcolleaguesacrossEMEA,APAC,andtheAmericastodriveoperationalexcellence,automation,andplatformstability.

Whatyou'lldo

• Provide1stand2ndlinesupportforbusiness-criticalEquityLinkedapplications
• InvestigateandresolveproductionincidentsacrossLinux,Unix,andWindowsenvironments
• Supportapplicationreleases,deployments,andongoingmaintenance
• Workcloselywithtraders,developers,andinfrastructureteamstoensureplatformstability
• Driveautomation,processimprovements,andoperationalefficiency
• Supportcapacityplanning,businesscontinuity,andapplicationonboardinginitiatives
• CollaboratewithglobalteamsacrossEMEA,APAC,andtheAmericas

Whatwe'relookingfor

• Experiencesupportingfront-officetradingapplications
• StrongLinux/UnixandWindowsknowledge
• StrongSQLandtroubleshootingskills
• Understandingofinfrastructureandnetworkingconcepts
• Excellentcommunicationandstakeholdermanagementskills
• Abilitytoperforminafast-paced,high-pressureenvironment
• ITILknowledgeandaproactiveapproachtoproblemsolving

Nicetohave

• EquityorEquityDerivativestradingknowledge
• PythonorShell/Bashscriptingexperience
• Exposuretomonitoring,observability,orautomationtools
• ExperiencewithCI/CDpipelinesandreleaseprocesses