Senior Analyst, Data & Insight for Omnichannel Retail

Dunelm; Leicester Forest East; On-site; GBP 52,000 - 76,000; Full time

Job summary

Dunelm is expanding its analytics team as part of a Data & Insight transformation journey for its £2bn omnichannel retail business. The Senior Analyst will own end-to-end analytics projects, partnering with stakeholders to define problems, perform analysis and turn findings into actionable recommendations that drive measurable commercial value.

The role requires a strong background in analytics, SQL, Python or R, and the ability to translate complex data into clear business actions.

Qualifications

• Experience in analytics, insight or supply chain/logistics analysis within retail, ecommerce or another customer-facing business
• Strong analytical and problem-solving skills
• Experience delivering analytical projects with clear commercial outcomes
• Strong understanding of the key drivers of performance in an omnichannel retail business
• Ability to translate complex analysis into clear, actionable recommendations
• Strong stakeholder management and communication skills
• Experience using SQL and one or more analytical tools such as Python or R
• Ability to manage multiple priorities and work independently

Responsibilities

• Lead the delivery of medium to large analytics projects aligned to key business priorities
• Translate operations questions into clear analytical approaches and project plans
• Deliver robust, timely and commercially focused analysis
• Manage multiple projects and priorities simultaneously
• Produce analytics that helps the business understand performance, identify opportunities and take action
• Use data to answer key questions across key business functions
• Support better decision making by providing clear recommendations backed by evidence
• Help develop KPIs, measures and frameworks that drive business performance
• Present findings in a simple, compelling and commercially relevant way
• Create presentations, dashboards and summaries tailored to both technical and non-technical audiences
• Influence stakeholders through clear storytelling and well-supported recommendations
• Support senior leaders with insight for planning, trading reviews and business decisions
• Build strong working relationships with stakeholders across the business
• Partner with teams across stores, ecommerce, supply chain, commercial and finance
• Work collaboratively to understand business needs and ensure analysis leads to action
• Challenge assumptions and provide an evidence-based perspective
• Contribute to improving standards and ways of working within the analytics team
• Share knowledge, methods and best practice with other analysts
• Support and coach early careers analysts where appropriate
• Help improve data quality, reporting and self-serve analytics capability
• Contribute to the team culture, in addition to advocate for data, analytics and the voice of the customer throughout the business

Skills

SQL

Python/R

Analytics

Stakeholder management

Omnichannel insight

Problem solving

Communication

Independent work

Education

Degree in Maths/Stats/Economics/CS/Physics or related field

Tools

Power BI

ThoughtSpot

Snowflake/BigQuery

Coupa CSAT SCGX

Job description

Dunelm is expanding its analytics team as part of a Data & Insight transformation journey for its £2bn omnichannel retail business. The Senior Analyst will own end-to-end analytics projects, partnering with stakeholders to define problems, perform analysis and turn findings into actionable recommendations that drive measurable commercial value.

The role requires a strong background in analytics, SQL, Python or R, and the ability to translate complex data into clear business actions.