Senior AI Transformation Program Lead

JPMorgan Chase & Co.; Greater London; On-site; GBP 90,000 - 120,000; Full time

Job summary

JPMorgan Chase & Co. in London seeks an experienced AI Transformation Project Manager to shape and accelerate firmwide technology transformation.

You will translate executive intent into outcomes, craft a practical roadmap, and drive disciplined execution across HR and Technology workstreams. The role demands strategic problem framing, structured execution, and leadership influence to improve operating cadence, manage risks, and realize benefits while embedding AI-enabled workflows into

Qualifications

• 5+ years of experience in technology program delivery, transformation execution, or portfolio management within a large, complex organization.
• Demonstrated ability to coordinate delivery across multiple teams and stakeholder groups, including planning, dependency management, and executive communication support.
• Strong strategic and analytical capability to assess performance, identify improvement opportunities, and implement data-driven metrics (OKRs/KPIs, delivery health indicators).
• Experience with risk/issue management and strong attention to controls, documentation, and governance hygiene.
• Ability to support adoption and change activities (communications, readiness, training coordination, benefits tracking) as part of delivering sustainable outcomes.
• Strong facilitation and stakeholder management skills: comfortable running working sessions, driving alignment, and escalating trade-offs with clear recommendations.
• Familiarity with delivery methodologies and tools (e.g., Agile, Scrum, Kanban, Waterfall) and ability to apply the right approach per initiative.
• High adaptability and structured problem-solving in fast-paced, ambiguous environments.
• Technical fluency across modern platforms and digital tools, enabling effective partnership with architecture and engineering teams.
• AI fluency and intellectual curiosity, with the ability to understand and evaluate agentic tools/agents to improve delivery execution and transparency while balancing governance and risk.

Responsibilities

• Support program strategy-to-execution for a multi-year transformation: help translate Operating Committee priorities into clear problem statements, target outcomes, roadmap milestones, and success metrics.
• Drive governance and operating cadence (OKRs/KPIs, executive steering materials, RAID, dependency tracking, financial/forecast inputs, and delivery transparency) to enable predictable execution and timely decisions.
• Develop and maintain integrated program plans across teams and vendors, including requirements tracking, sequencing, resourcing inputs, milestones, and cutover/rollout planning to enable on-time delivery and seamless integration with existing platforms.
• Partner with engineering, architecture, product, and HR stakeholders to clarify scope, value case, and measures of success; identify opportunities to improve processes, digitize workflows, and increase operational efficiency.
• Enable change and adoption planning by supporting stakeholder mapping, communications, training approaches, readiness tracking, and benefits realization—helping ensure solutions are embedded into business-as-usual.
• Proactively manage risks, issues, and dependencies, surfacing concerns early, driving mitigation actions, and supporting appropriate escalation and decision-making.
• Produce executive-ready reporting and insights, using concise narratives and data visualization to communicate progress, risks, trade-offs, decisions required, and recommendations.
• Facilitate stakeholder engagement and alignment through workshops, communications, and decision forums that maintain momentum and clarity across HR and Technology.
• Strengthen delivery discipline and continuous improvement by applying modern delivery practices and helping teams inspect/adapt operating rhythms, metrics, and ways of working.
• Stay current on industry trends and emerging technologies, translating best practices into pragmatic transformation approaches suited to the firm’s environment.
• Champion AI fluency and responsible adoption of agentic capabilities: identify opportunities to embed AI-assisted workflows into program execution in partnership with engineering, product, and control stakeholders.
• Support experimentation and learning loops by helping run lightweight pilots, define success measures, capture lessons learned, and scale what works with appropriate governance.

Skills

Program delivery

Stakeholder management

Strategic thinking

Risk governance

Change enablement

Job description

JPMorgan Chase & Co. in London seeks an experienced AI Transformation Project Manager to shape and accelerate firmwide technology transformation.

You will translate executive intent into outcomes, craft a practical roadmap, and drive disciplined execution across HR and Technology workstreams. The role demands strategic problem framing, structured execution, and leadership influence to improve operating cadence, manage risks, and realize benefits while embedding AI-enabled workflows into