Senior AI transformation Manager

Miro; Greater London; Hybrid; GBP 80,000 - 100,000; Full time

Job summary

A tech company in Greater London is seeking a highly motivated Customer AI Transformation Manager to drive AI transformation engagements with major clients. This role involves leading pre-sales efforts and implementing AI solutions, requiring collaboration with C-level executives for high-impact strategy. The ideal candidate will have extensive experience in strategy and operations within a SaaS environment. The position offers a competitive equity package and various benefits, including health insurance and a learning allowance.

Benefits

Competitive equity package

Health insurance for family

Corporate pension plan

Lunch and snacks provided

Wellbeing benefits

Learning and development allowance

Work from home equipment allowance

Qualifications

• 6+ years of experience in strategy/operations roles in a SaaS/tech company.
• Strong understanding of B2B SaaS environments.
• Proven change management experience.

Responsibilities

• Partner with C-level executives to identify AI transformation opportunities.
• Conduct research to create business cases with ROI models.
• Lead end-to-end implementation of AI solutions.

Skills

Program Management

Data Management

Leadership Experience

Project Management

Analytical Skills

Job description

About the Team

CAIT team sits under Miros Chief Transformation Officer and reports directly to our CEO. We are responsible for testing and rolling out Lighthouse AI Transformation Programs with Miros largest customers. The team plays a crucial role in helping our customers transform their businesses by bringing the full power of Miros multi-player collaborative AI Innovation Workspace to customers environment.

Each role at Miro is based at one of our physical hubs and we look for talent that want to be part of these local collaborative communities. Mironeers work in a hybrid model with 3 days a week in the office as our baseline.

About the Role

We are looking for a highly motivated Customer AI Transformation Manager to join Miros Customer AI Transformation (CAIT) team to drive AI transformation engagements with some of our largest & most strategic customers. The role will lead lead pre-sales efforts and projects to implement AI Transformation programs using Miro AI solutions for customers through bootcamps prototyping piloting and scaling of AI solutions across the customer organization.

An experienced Customer AI Transformations Manager will be focused on applying AI solutions to transform and automate business processes for leading enterprises. The role engages directly with C-level executives to identify high-impact opportunities implement enterprise-grade AI solutions and deliver measurable outcomes. Positioned at the intersection of strategy operations and technology it requires strong domain expertise and the ability to guide complex AI-enabled change programs.

What youll do

• Partner with C-level executives to identify high-impact AI transformation opportunities and develop comprehensive implementation strategies
• Conduct research and analysis to create compelling business cases with detailed ROI models and success metrics
• Design AI / ML-enabled workflows and lead proof-of-concept development to validate solutions before full-scale deployment
• Manage complex stakeholder relationships and drive change adoption across large enterprise organizations
• Lead end-to-end implementation of AI solutions ensuring process automation delivers measurable efficiency gains
• Contribute to thought leadership through publications industry events and best practice development

What youll need

• 6 years of experience in strategy / operations roles in a SaaS / tech company requiring a blend of analytical strategic and cross-functional work. Experience in strategy / management consulting is a plus
• Strong understanding of the work of Sales Customer Success and Solutions Engineering work in a B2B SaaS environment
• Track record of executing on 0 to 1 projects : experimental mindset and ability to test & learn
• Strong operational and change management experience with a track record of driving complex projects with multiple stakeholders to success
• Excellent problem solving analytical written and verbal communication and interpersonal skills
• Ability to interact effectively across the organization including with senior executive
• Experience working with customers on solving real life problems under tight deadlines

Whats in it for you

• Competitive equity package
• Health insurance for you and your family
• Corporate pension plan
• Lunch snacks and drinks provided in the office
• Wellbeing benefit and WFH equipment allowance
• Annual learning and development allowance to grow your skills and career
• Opportunity to work for a globally diverse team

Required Experience :

Manager

Key Skills

Program Management,FDA Regulations,Management Experience,Facilities Management,Clinical Development,Data Management,Quality Systems,Project Management,Research & Development,GLP,Budgeting,Leadership Experience

Employment Type : Full Time

Experience : years

Vacancy : 1