Senior AI Business Analyst - Practice Transformation

Formula.; Greater London; Hybrid; GBP 85,000 - 100,000; Full time

Job summary

Formula. in London seeks a Senior AI Business Analyst to join its AI Practice Transformation team. This hybrid role requires two days in the Central London office and a permanent contract.

You will map end-to-end legal workflows with SMEs, design AI-enabled processes with human-in-the-loop checks, and translate use cases into technical requirements for engineering. You’ll measure impact, support adoption, and help ensure compliant, responsible AI practices.

Qualifications

• 5+ years of experience as a Business Analyst, preferably in a legal services context.
• Strong workflow and process mapping skills, with direct SME collaboration.
• Examples of projects where automation or AI was used to improve processes.
• Ability to convert complex workflows into testable proposals and communicate trade-offs to non-technical stakeholders.
• Strong data literacy and understanding of taxonomies and measurement.
• Awareness of confidentiality, privilege and data protection when applying AI to client data.
• Experience working in agile teams.
• Confidence using AI tools to speed up analysis and prototyping.
• Autonomy and judgement to shape a new role.

Responsibilities

• Map current-state end-to-end legal workflows with SMEs to identify bottlenecks and repetitive tasks.
• Design enhanced AI-enabled workflows with human-in-the-loop checkpoints.
• Assist data science in validating use cases via short experiments tied to metrics.
• Convert use cases into technical requirements and plan delivery with engineering.
• Define baselines, measurements, and cost-to-run metrics for post-implementation evaluation.
• Reduce transition friction for lawyers adopting new tools and capture user feedback.
• Monitor post-implementation performance and recommend fixes where needed.
• Contribute to compliance, information security, and responsible AI practices.
• Support Head of Edge Delivery with planning and project organization in early stages.

Skills

Business Analyst

Process mapping

Automation/AI projects

Requirements translation

Data literacy

Confidentiality & data protection

Agile experience

AI tooling

Autonomy to shape role

Tools

Lucid

Job description

Formula. in London seeks a Senior AI Business Analyst to join its AI Practice Transformation team. This hybrid role requires two days in the Central London office and a permanent contract.

You will map end-to-end legal workflows with SMEs, design AI-enabled processes with human-in-the-loop checks, and translate use cases into technical requirements for engineering. You’ll measure impact, support adoption, and help ensure compliant, responsible AI practices.