Pupil Admissions Officer (Temporary)

Cyngor Caerdydd/Cardiff Council; Cardiff; Hybrid; GBP 22,000 - 25,000; Full time

Job summary

Cardiff Council in Wales is seeking an admin/clerical colleague to support pupil admissions for the 3-16 age range across Cardiff schools. You will handle inquiries, process applications and work with internal and external customers in English and Welsh.

The role requires strong IT skills, effective communication, and a flexible team player who thrives in a busy environment. This temporary post supports the Education & Lifelong Learning directorate.

Qualifications

• Experience of providing excellent customer service.
• Strong team player with a flexible approach.
• Effective communicator with internal and external customers (written, phone and email).
• Excellent IT skills with a sound working knowledge of Microsoft Office.

Responsibilities

• Assist in arrangements for pupil admissions across the 3-16 age range to Cardiff community schools.
• Provide customer service to internal and external customers in writing, by telephone and via email inboxes.
• Process school applications in a timely and accurate manner.
• Work in a busy environment, dealing with the public and supporting the Admissions team.

Skills

Customer service

Communication

Teamwork

Email management

Telephone handling

Tools

Microsoft Office

Job description

Cardiff Council in Wales is seeking an admin/clerical colleague to support pupil admissions for the 3-16 age range across Cardiff schools. You will handle inquiries, process applications and work with internal and external customers in English and Welsh.

The role requires strong IT skills, effective communication, and a flexible team player who thrives in a busy environment. This temporary post supports the Education & Lifelong Learning directorate.