Senior Administrator – Part-Time NHS SPA, Merton

Clch; Wimbledon; On-site; GBP 33,000 - 36,000; Part time

Job summary

Central London Community Healthcare NHS Trust is seeking a Band 4 Senior Administrator to join the Merton Children’s Administration Team, working within the Single Point of Access (SPA). The role is part-time (22.5 hours across three days, 9.00am-5.00pm) with flexible days to discuss with the successful candidate.

The SPA supports children’s clinical services, manages referrals, and prioritises urgent vs non-urgent cases to ensure efficient, safe processing and effective communication with

Qualifications

• GCSE level English and Maths or equivalent Level 2 qualification(s).
• Educated to diploma level or equivalent level combination of NVQ 3 education, short courses and experience.
• Previous administration/secretarial experience.
• Experience in NHS/Public sector is desirable.

Responsibilities

• Provide a professional and responsive front-line service to patients, carers, GPs and other health and social care professionals.
• Maintain accurate records and message systems, escalating urgent matters as required.
• Handle confidential patient information in line with procedures.
• Coordinate day-to-day work allocations and supervise junior administrative staff.
• Punctual in logging and distributing minutes and coordinating meetings.

Skills

Communication skills

Confidentiality

Negotiation skills

Teamwork

Autonomy

Education

GCSE English and Maths

Diploma or NVQ3

Tools

MS Word

Excel

PowerPoint

Scheduler

Outlook

Job description

Central London Community Healthcare NHS Trust is seeking a Band 4 Senior Administrator to join the Merton Children’s Administration Team, working within the Single Point of Access (SPA). The role is part-time (22.5 hours across three days, 9.00am-5.00pm) with flexible days to discuss with the successful candidate.

The SPA supports children’s clinical services, manages referrals, and prioritises urgent vs non-urgent cases to ensure efficient, safe processing and effective communication with