Senior Administrator - Children's SPA (Part-Time)

Clch; Greater London; Hybrid; GBP 33,000 - 36,000; Part time

Job summary

Central London Community Healthcare NHS Trust is seeking a Band 4 Senior Administrator for the Merton Children’s Administration Team, working in the Single Point of Access. This part-time role (22.5 hours across three days) supports referrals, bookings and patient communications.

You will oversee front-line service delivery, maintain records, respect confidentiality and supervise junior staff while coordinating the team’s daily tasks.

Qualifications

• Good general standard of education to GCSE Level including English and Mathematics.
• Experience in NHS/public sector administration and safeguarding awareness.
• Experience supervising staff and coordinating workflows.
• Familiar with patient administration systems and confidential data handling.

Responsibilities

• Provide professional front-line service to patients, carers and health professionals.
• Maintain accurate records and message systems, escalating urgent matters.
• Handle confidential information in line with procedures and IT systems.
• Coordinate daily work allocations and supervise junior admin staff.
• Assist in resolving day-to-day problems and improve referral processes.

Skills

Excellent communication

Organisational skills

Team leadership

Administrative accuracy

Education

GCSE English & Maths

Diploma/NVQ3 or equivalent

Tools

MS Word

Excel

PowerPoint

Outlook

Job description

Central London Community Healthcare NHS Trust is seeking a Band 4 Senior Administrator for the Merton Children’s Administration Team, working in the Single Point of Access. This part-time role (22.5 hours across three days) supports referrals, bookings and patient communications.

You will oversee front-line service delivery, maintain records, respect confidentiality and supervise junior staff while coordinating the team’s daily tasks.