Senior Administrator - Children's Health SPA (Part-Time)

Central London Community Health Trust; Wimbledon; On-site; GBP 33,000 - 36,000; Part time

Job summary

Central London Community Healthcare is seeking a part-time Senior Administrator (Band 4) for Merton Children's SPA. The role is 22.5 hours across three days per week, with flexible days to discuss.

You will process referrals, book clinics, update waiting lists, and communicate with patients and health professionals. You will oversee front-line services, maintain records, protect patient confidentiality, and support junior staff while ensuring timely, accurate administrative support across

Qualifications

• GCSE English and Mathematics or equivalent Level 2 qualification.
• Diploma level or NVQ3 education plus experience.
• Previous administration/secretarial experience.
• Experience in NHS/public sector and patient enquiries.
• Experience supervising staff and coordinating meetings.

Responsibilities

• Provide a professional front-line service and communicate with patients, carers, GPs and health professionals.
• Maintain accurate records and manage message systems, escalating urgent matters when required.
• Handle confidential patient information in line with procedures using IT systems to record and process information.
• Help resolve day-to-day problems and complaints with tact and negotiation.
• Coordinate the team’s daily work allocations and supervise junior administrative colleagues, including 1:1 meetings and PADRs.

Skills

Communication skills

Confidentiality

MS Word

Excel

PowerPoint

Scheduler

Outlook

Diary management

Patient administration systems

Team supervision

Education

GCSE English & Maths

Diploma/NVQ Level 3

Tools

MS Word

Excel

PowerPoint

Scheduler

Outlook

Job description

Central London Community Healthcare is seeking a part-time Senior Administrator (Band 4) for Merton Children's SPA. The role is 22.5 hours across three days per week, with flexible days to discuss.

You will process referrals, book clinics, update waiting lists, and communicate with patients and health professionals. You will oversee front-line services, maintain records, protect patient confidentiality, and support junior staff while ensuring timely, accurate administrative support across