Senior Administrator — Operations & Process Leader

Branta Recruitment Ltd; Newcastle upon Tyne; On-site; GBP 32,000 - 42,000; Full time

Benefits offered by this job

Competitive salary

Career progression

Supportive culture

Job summary

Branta Recruitment Ltd is seeking a proactive Senior Administrator to deliver high-level operational support and coordinate complex administrative workflows across internal teams and external stakeholders.

The role requires an organised individual to maintain quality control, streamline processes, and act as a central anchor for business operations while supporting junior staff and ensuring efficient service delivery.

Qualifications

• Senior Administrator, Project Coordinator, or High-Volume Administrative role in a fast-paced environment.
• Exceptional multi-tasking with attention to detail and ability to prioritise.
• Strong communication and interpersonal skills for engaging with colleagues, executives, suppliers and clients.
• Proficiency across Microsoft Office and CRM/ERP/CAFM platforms.

Responsibilities

• Oversee day-to-day administrative operations and coordinate workflows.
• Audit outputs, maintain digital records, and refine office procedures for efficiency.
• Act as escalation point for inquiries and supplier communications; support senior management.
• Track KPIs, compile reports, and document for audits and reviews.
• Provide mentoring and coordination for junior staff.

Skills

Administrative background

Organisational excellence

Communication

Tech-savvy

Problem-solving

Tools

CRM/ERP/CAFM

Microsoft Excel

Outlook

Teams

Job description

Branta Recruitment Ltd is seeking a proactive Senior Administrator to deliver high-level operational support and coordinate complex administrative workflows across internal teams and external stakeholders.

The role requires an organised individual to maintain quality control, streamline processes, and act as a central anchor for business operations while supporting junior staff and ensuring efficient service delivery.