Senior Administrator

Equiniti; Worthing; On-site; GBP 30,000 - 45,000; Full time

Job summary

Equiniti seeks a dedicated professional to champion continuous improvement in Group Revenue Operations. This role involves delivering change, tracking improvements, and supporting the Client Revenue billing team. Ideal candidates will possess strong communication skills and a background in financial administration, contributing to a collaborative and dynamic work environment.

Benefits

Equiniti Pension Plan

Long Term Incentive Plan (LTIP)

Employee Assistance Programme

Employee discounts

Flexible Benefits

28 days holiday + bank holidays

Volunteer days

Learning & Development investment

Qualifications

• Excellent verbal, written communication and interpersonal skills.
• Computer literate with a willingness to learn.
• Ability to understand and analyze processes.

Responsibilities

• Lead and support existing improvement initiatives.
• Report on performance against expected gains.
• Manage User Acceptance testing on new processes.

Skills

Communication

Problem-solving

Record-keeping

Education

GCSE/O-level Maths and English

Tools

ERP systems

Workday

Job description

Management Level

H

Equiniti is a leading international provider of shareholder, pension, remediation, and credit technology. With over 6000 employees, it supports 37 million people in 120 countries.

EQ’s vision is to be the leading global share registrar, offering complementary services to its client base and our values set the core foundations to our success. We are TRUSTED to deliver on our commitments, COMMERCIAL in building long term value, COLLABORATIVE in our approach and we IMPROVE by continually enhancing our skills and services.

Role Summary:

Champion and promote continuous improvement in Group Revenue Operations. Deliver change and realise actual benefits. Liaise with the Business and fellow team members to ensure this is achieved. Plan, prepare, and track all improvements and initiatives. Report on progress and update/create process documentation. Secondary role – support the Client Revenue billing team in managing the end to end process of turning contracts into revenue, looking after a stable of Clients, associated contracts, budgets and financials, billing and act as a point of contact for client revenue operational matters

Roles and Responsibilities

• Lead and support with existing improvement initiatives, recording and tracking requirements, dependencies and benefits gained
• Reporting results of all improvements and performance against expected/estimated gains
• Point of contact for process improvements requirements, suggestions, feedback, testing and training
• Work closely with and support Team Manager to ensure key initiatives are being looked at and prioritised and any impacts are communicated within the team and with the business
• Management and logging of User Acceptance testing on new processes post implementation of the new billing engine
• Support with BAU responsibilities of the Client Revenue Billing team including maintenance of contracts, budgets, master data, billing data, contact information
• Provide clients with budgetary estimates to aid prompt provision of PO numbers, issue timely invoices and resolve queries as required
• Secondary validation checks for colleague invoices and cover as necessary

Job Specifications

Education

• GCSE/O-level Maths and English

Relevant Experience

• Financial administration background desirable but not essential
• Record-keeping and problem-solving

Essential:

• Excellent verbal, written communication and interpersonal skills with both internal and external stakeholders
• Computer literate with a willingness to learn a variety of systems
• Ability to understand the detail behind processes, identifying/escalating issues
• Able to work to SLAs and deadlines effectively

Desirable:

• A familiarity with large ERP systems and Workday
• Proven experience in Financial processing including some basic accounting

Essential:

• A desire to drive change and improvements, and ability to analyse processes and identify key areas for focus
• The ability to develop positive and productive working relationships
• Effective use of own time and commits to realistic deadlines
• Confident and enthusiastic with regards to managing performance and goals

Desirable:

• Be aware of team workloads and readily available to assist colleagues
• Adaptable with an ability to change direction and priorities if required

What We Offer (UK ONLY)

Save For Your Future - Equiniti Pension Plan; Equiniti matches your pension contributions up to 10%

All Employee Long Term Incentive Plan (LTIP) – Gives all EQ Colleagues the opportunity to benefit if the current owners successfully sell the company for a profit.

Health and Wellbeing – Employee Assistance Programme: counselling, legal & wellbeing support for colleagues and their households. Life assurance cover at 4x salary with the ability to purchase enhance cover.

Employee discounts – Discounts and cashback at your favourite high street stores through our EQ Wins Platform.

Flexible Benefits – The ability to purchase a wide variety of benefits through our flex plan; gadgets, travel insurance, will writing, holiday trading and more.

Time Off – Typically 28 days holiday + bank holidays. 2 volunteer days to get involved with a charity of your choosing.

Winning together – Equiniti ICON award vouchers; recognising the individuals going above and beyond to help the business succeed.

Learning & Development – Investment in LinkedIn Learning for all colleagues.

We are committed to equality of opportunity for all staff and applications from individuals are encouraged regardless of age, disability, sex, gender reassignment, sexual orientation, pregnancy and maternity, race, religion or belief and marriage and civil partnerships.

Please note any offer of employment is subject to satisfactory pre-employment screening checks. These consist of 5 year activity & GAP verification, DBS or Access NI, Credit, Sanctions & CIFAS checks.