Senior Administrator

Veolia Group; Coleshill Heath; On-site; GBP 30,000 - 36,000; Full time

Benefits offered by this job

25 days annual leave

Company pension

Wellbeing support

Volunteer day

Discounts

Job summary

Veolia in Birmingham is seeking a Senior Administrator to lead the administration team and support the Service Team with projects and initiatives.

You will ensure payroll and personnel details are entered correctly, raise purchase orders, process supplier invoices, and run reports for regional accounts. The role offers a 40-hour week, fixed-term until October 2027, with pension and wellbeing benefits.

Qualifications

• Experience in administrative functions including reporting on performance and processing invoices.
• Maintenance of systems and records; strong written and verbal communication.

Responsibilities

• Effectively manage the administration team in all people related tasks and activities.
• Provide support to the Service Team for projects and initiatives.
• Assist the Business Manager to ensure People management processes are adhered to.
• Liaise with relevant individuals to resolve customer queries.
• Raise Purchase Orders for the supply of goods as approved by site management.
• Process invoices to ensure payment terms are met.
• Run reports for customers and regional accounts.
• Monitor productivity and efficiency of all assets.

Skills

Invoice processing

Performance reporting

System maintenance

Communication skills

Tools

ERP systems

Job description

Ready to find the right role for you?Senior AdministratorSalary: £30,000 per annum, plus Veolia benefits & PensionHours: Monday to Friday, 40 hours per weekDuration: Fixed Term until October 2027 (possibility to extend)Location: Birmingham, B9 4BNWhen you see the world as we do, you see the chance to help the world take better care of its resources, and help it become a better place for everyone. It’s why we’re looking for someone who’s just as committed as we are, to push for genuine change and bring our ambition of Ecological Transformation to life.We know that everyone here at Veolia can help us work alongside our communities, look after the environment, and contribute to our inclusive culture.What we can offer you;25 days of annual leaveAccess to our company pension schemeStream - Employee financial wellbeing support: early access to your earned pay, savings, budgeting, financial coaching & rewardsDiscounts on everything from groceries to well known retailersAccess to a range of resources to support your physical, mental and financial health; so you can lean on us whenever you need toOne paid days leave every year to volunteer and support your communityOngoing training and development opportunities, allowing you to reach yourfull potentialWhat you'll be doing;Effectively manage the administration team in all people related tasks and activitiesProvide support to the Service Team for projects and initiativesAssist the Business Manager to ensure People management processes and procedures are adhered to in line with company policiesLiaise with relevant individuals to ensure customer queries are resolvedEscalate when required to ManagementEnsure that all safety concerns and near misses are logged on our Health and Safety Management System and closed off within the company’s agreed timescales. Appropriate feedback must be provided to the originatorEnsure personnel details including payroll are entered into the systems correctly and within time limitsRaise Purchase Orders for the supply of goods as approved by site managementLiaise with suppliers for the procurement of goods & ensure delivery timescales are metProcess invoices raised by suppliers to ensure that payment terms are metAdminister purchase orders, disposal invoices, subcontracted collections and associated invoicesRun and send reports as required to customers, including any Regional Accounts and high value accounts (i.e. any account that is £7K or above and requires a report to go with the invoice)Work closely with Regional and Area Account Executives, CET and the Sales Team to maintain and foster good customer relationsRunning reports as required for the weekly snap projection and these include the Gross Revenue and Disposal reportsSupporting the administration team where required to assist with disposal invoice matching and passing for paymentControl of paperwork on a daily basis including monthly rebate reporting to customersEnsuring the answering of telephones are within the regional expectationsMonitoring and maximising productivity and efficiency of all assetsWhat we're looking for;Essential:Previous experience in an administrative function to include reporting on performance and processing of invoicesMaintenance of systems and record keeping strong communication skills both verbally and writtenAwareness of transport legislationDesirable:Experience working within the waste industryExperience of QHSE regulations and standardsExperience of ISO complianceWhat’s next?Apply today, so we can make a difference for generations to come.We're proud to have been named as one of The Sunday Times Best Places to Work for three consecutive years in 2023, 2024 and 2025. This consistent recognition reflects our commitment to our people, demonstrating that Veolia is not just transforming the environment, we're also transforming what it means to have a rewarding, purposeful career.We're dedicated to supporting you throughout your application journey, offering adjustments where reasonable and appropriate. As a proud Disability Confident Employer, we will offer an interview to applicants with a disability or long-term condition who opt-in to the Disability Confident scheme, and meet the minimum criteria for our roles.We're also committed to ensuring that all applicants and colleagues receive fair treatment without discrimination on any grounds, aiming to create a diverse and inclusive workplace where everyone can thrive.