Operations Administrator

Veolia Group; Beighton; On-site; GBP 26,000 - 28,000; Full time

Benefits offered by this job

Annual leave 25 days

Pension scheme

Employee financial wellbeing support

Discounts on retailers

Health & wellbeing resources

Job summary

Veolia Sheffield is seeking an organised administrator to support customer queries, process supplier invoices, and manage payroll details in our regional office.

You will use Workday, ECHO and Gmail, maintain accurate records, raise purchase orders, and liaise with suppliers to ensure timely deliveries. The role offers 40 hours weekly, Mon-Fri, with a 25 days annual leave and access to our pension scheme.

Qualifications

• Administrative & Systems Proficiency (Workday, ECHO & Gmail).
• Data entry accuracy and speed.
• Strong customer service and communication skills.
• Attention to compliance and process adherence.

Responsibilities

• Liaise with colleagues to resolve customer queries.
• Escalate issues to management when needed.
• Process invoices and raise purchase orders as approved.
• Maintain payroll and personnel records accurately.
• Generate reports for customers and internal teams.

Skills

Admin & Systems Proficiency

Data Entry

Customer Service

Compliance & Process

Tools

Workday

ECHO

Gmail

Job description

Ready to find the right role for you?Salary: £26,747.36 per annum, plus annual salary review (up to 3%) & Veolia benefitsHours: Monday to Friday, 40 hours per week, 08:30 - 17:00Location: Sheffield, S20 1AHWhen you see the world as we do, you see the chance to help the world take better care of its resources, and help it become a better place for everyone. It’s why we’re looking for someone who’s just as committed as we are, to push for genuine change and bring our ambition of Ecological Transformation to life. We know that everyone here at Veolia can help us work alongside our communities, lookafter the environment, and contribute to our inclusive culture.What we can offer you;25 days of annual leaveAccess to our company pension schemeStream - Employee financial wellbeing support: early access to your earned pay, savings, budgeting, financial coaching & rewardsDiscounts on everything from groceries to well known retailersAccess to a range of resources to support your physical, mental and financial health; so you can lean on us whenever you need toOne paid days leave every year to volunteer and support your communityOngoing training and development opportunities, allowing you to reach your full potentialWhat you'll be doing;Liaise with relevant individuals to ensure customer queries are resolved.Escalate when required to ManagementDrive and promote a culture of high performance and excellence in line with our organisational valuesEnsure that all safety concerns and near misses are logged on our Health and Safety Management System and closed off within the company's agreed timescales. Appropriate feedback must be provided to the originatorEnsure all Veolia policies, processes and procedures are adhered toEnsure personnel details including payroll are entered into the systems correctly and within time limitsRaise Purchase Orders for the supply of goods as approved by site managementLiaise with suppliers for the procurement of goods & ensure delivery timescales are metProcess invoices raised by suppliers to ensure that payment terms are metAdminister purchase orders, disposal invoices, subcontracted collections and associated invoicesControl of paperwork on a daily basis including monthly rebate reporting to customersEnsuring the answering of telephones are within the regional expectationsRun and send reports as required to customers, including any Regional Accounts and high value accounts (i.e. any account that is £7K or above and requires a report to go with the invoice)Proactively inform customers in a timely manner of any operational delays which impact on their service, confirming the alternative collection date and timeCheck our Customer Relationship Management system for any queries that have come through and respond as appropriateWork closely with Regional and National Account Managers, CET and the Sales Team to maintain and foster good customer relationsWhat we're looking for;Essential:Administrative & Systems Proficiency (including Workday, ECHO & Gmail)Data Entry SkillsCustomer Service & Communication SkillsCompliance & Process AdherenceDesirable:Experience in Waste Management or a Similar Regulated IndustryWhat’s next?Apply today, so we can make a difference for generations to come.We're proud to have been named as one of The Sunday Times Best Places to Work for three consecutive years in 2023, 2024 and 2025. This consistent recognition reflects our commitment to our people, demonstrating that Veolia is not just transforming the environment, we're also transforming what it means to have a rewarding, purposeful career.We're dedicated to supporting you throughout your application journey, offering adjustments where reasonable and appropriate. As a proud Disability Confident Employer, we will offer an interview to applicants with a disability or long-term condition who opt-in to the Disability Confident scheme, and meet the minimum criteria for our roles.We're also committed to ensuring that all applicants and colleagues receive fair treatment without discrimination on any grounds, aiming to create a diverse and inclusive workplace where everyone can thrive.