Senior Administrator

Veolia; Birmingham; On-site; GBP 27,000 - 33,000; Full time

Benefits offered by this job

Annual leave 25 days

Company pension

Financial wellbeing support

Discounts on groceries

Health resources & support

Volunteer day

Training & development

Job summary

Veolia in Birmingham is seeking a Senior Administrator to lead the administration team, support the Service Team on projects, and ensure payroll and personnel data are processed accurately on time. You will manage supplier invoicing, purchase orders, and weekly regional reports, while maintaining strong customer relations and meeting safety commitments.

The role offers a fixed-term contract until October 2027 with 40-hour weeks, a competitive salary, and Veolia benefits including pension and 25

Qualifications

• Previous experience in an administrative function with reporting on performance.
• Payroll and personnel systems experience is a plus.
• Awareness of transport or waste industry regulations is desirable.

Responsibilities

• Lead and manage the administration team and activities.
• Support the Service Team for projects and initiatives.
• Ensure payroll and personnel data are entered accurately and on time.
• Raise POs and liaise with suppliers for timely deliveries.
• Process invoices and monitor payment terms with suppliers.
• Generate reports for customers including high-value accounts.
• Maintain strong customer relations with Regional/Area teams.
• Ensure health and safety log entries are captured and closed on time.
• Handle telephones to regional standards and improve productivity.

Skills

Administration experience

Reporting performance

Invoices processing

Job description

Senior Administrator
Salary: £30,000 per annum, plus Veolia benefits & Pension
Hours: Monday to Friday, 40 hours per week
Duration: Fixed Term until October 2027 (possibility to extend)
Location: Birmingham, B9 4BN
When you see the world as we do, you see the chance to help the world take better care of its resources, and help it become a better place for everyone. It's why we're looking for someone who's just as committed as we are, to push for genuine change and bring our ambition of Ecological Transformation to life.
We know that everyone here at Veolia can help us work alongside our communities, look after the environment, and contribute to our inclusive culture.

What we can offer you;

• 25 days of annual leave
• Access to our company pension scheme
• Stream - Employee financial wellbeing support: early access to your earned pay, savings, budgeting, financial coaching & rewards
• Discounts on everything from groceries to well known retailers
• Access to a range of resources to support your physical, mental and financial health; so you can lean on us whenever you need to
• One paid days leave every year to volunteer and support your community
• Ongoing training and development opportunities, allowing you to reach your
• full potential

What you'll be doing;

• Effectively manage the administration team in all people related tasks and activities
• Provide support to the Service Team for projects and initiatives
• Assist the Business Manager to ensure People management processes and procedures are adhered to in line with company policies
• Liaise with relevant individuals to ensure customer queries are resolved
• Escalate when required to Management
• Ensure that all safety concerns and near misses are logged on our Health and Safety Management System and closed off within the company's agreed timescales. Appropriate feedback must be provided to the originator
• Ensure personnel details including payroll are entered into the systems correctly and within time limits
• Raise Purchase Orders for the supply of goods as approved by site management
• Liaise with suppliers for the procurement of goods & ensure delivery timescales are met
• Process invoices raised by suppliers to ensure that payment terms are met
• Administer purchase orders, disposal invoices, subcontracted collections and associated invoices
• Run and send reports as required to customers, including any Regional Accounts and high value accounts (i.e. any account that is £7K or above and requires a report to go with the invoice)
• Work closely with Regional and Area Account Executives, CET and the Sales Team to maintain and foster good customer relations
• Running reports as required for the weekly snap projection and these include the Gross Revenue and Disposal reports
• Supporting the administration team where required to assist with disposal invoice matching and passing for payment
• Control of paperwork on a daily basis including monthly rebate reporting to customers
• Ensuring the answering of telephones are within the regional expectations
• Monitoring and maximising productivity and efficiency of all assets

What we're looking for;

Essential:

• Previous experience in an administrative function to include reporting on performance and processing of invoices
• Maintenance of systems and record keeping strong communication skills both verbally and written
• Awareness of transport legislation

Desirable:

• Experience working within the waste industry
• Experience of QHSE regulations and standards
• Experience of ISO compliance

We're proud to have been named as one of The Sunday Times Best Places to Work for three consecutive years in 2023, 2024 and 2025. This consistent recognition reflects our commitment to our people, demonstrating that Veolia is not just transforming the environment, we're also transforming what it means to have a rewarding, purposeful career.

We're dedicated to supporting you throughout your application journey, offering adjustments where reasonable and appropriate. As a proud Disability Confident Employer, we will offer an interview to applicants with a disability or long-term condition who opt-in to the Disability Confident scheme, and meet the minimum criteria for our roles.

We're also committed to ensuring that all applicants and colleagues receive fair treatment without discrimination on any grounds, aiming to create a diverse and inclusive workplace where everyone can thrive.