Senior Administrative Officer

University of Southampton; Southampton; On-site; GBP 30,000 - 50,000; Full time

Job summary

An established industry player in education is seeking a Senior Administrative Officer to join their dynamic Faculty of Engineering & Physical Sciences. This permanent, full-time role focuses on providing essential support throughout the student lifecycle, from induction to graduation. You will collaborate with academic staff and administration teams to ensure efficient operations and maintain student records. The position requires strong communication, organisational, and problem-solving skills, making it ideal for a proactive individual who thrives in a collaborative environment. The university promotes a culture of inclusion and offers a generous holiday allowance, ensuring a supportive workplace for all employees.

Benefits

Generous holiday allowance

Flexible working approach

University closure days

Qualifications

• Proven ability to work proactively with strong attention to detail.
• Excellent communication and organisational skills required.

Responsibilities

• Manage operational support to students and staff in the School.
• Provide accurate advice in response to student enquiries.
• Maintain student records and analyse student data.

Skills

Communication Skills

Organisational Skills

Interpersonal Skills

Attention to Detail

Problem Solving

Education

Degree in Administration or related field

Tools

Student Records Management Systems

Data Analysis Tools

Job description

Student Administration and Academic Affairs are offering an exciting opportunity for a highly motivated and experienced administrator to join the Faculty of Engineering & Physical Sciences as a Senior Administrative Officer in the Administration and Assessment Team.

The post is available on a permanent full-time basis.

The Administration and Assessment Teams act as a first point of contact for educational matters and support aspects of the Undergraduate and Postgraduate Taught student lifecycle from induction through to graduation, including maintenance of student records and support for all assessment related processes.

You will work closely with the Team Leader, the Deputy Head of School (Education), the Directors of Programmes and other key academic staff, as well as colleagues across Student Administration and Academic Affairs and the wider University to ensure effective and professional support for all aspects of the team’s activities.

Major Responsibilities:

1. Manage the day-to-day operational support to students and staff in the School of Electronics & Computer Science.
2. Provide accurate and timely advice in response to student and academic enquiries.
3. Maintain student records across multiple systems.
4. Analyse, manipulate and interpret student data.
5. Line manage and supervise Administrative Officer team members.

You will be an excellent team player with a proven ability to work proactively and a strong attention to detail. You will be able to plan and prioritise your own short- and medium-term work activities and use your initiative and judgement to resolve problems. Excellent communication, organisational and inter-personal skills are required, as is a commitment to providing an excellent service. You will have the ability to adapt to change quickly, maintaining receptiveness to new ideas and approaches and take an active role in identifying potential improvements in existing processes.

As a university we aim to create an environment where everyone can thrive and are proactive in fostering a culture of inclusion, respect and equality of opportunity. We believe that we can only truly meet our objectives if we are reflective of society, so we are passionate about creating a working environment in which you are free to bring your whole self to work. With a generous holiday allowance as well as additional university closure days, we are committed to supporting our staff and students and open to a flexible working approach.

This role does not qualify for Skilled Worker Visa sponsorship. To explore alternative UK visa options, see gov.uk.

Apply by 11.59 pm GMT on the closing date. For assistance contact Recruitment on [phone] or [e-mail] quoting the job number.