Senior Administration Officer

Derby City Council; East Midlands; On-site; GBP 34,000 - 38,000; Full time

Benefits offered by this job

Flexible work/life balance scheme

Hybrid working

Continued professional development

27 days annual leave

Local Government Pension Scheme

Cycle2Work Scheme

Employee Assistance Programme

Equality Employee Networks

Support for colleagues who are carers

Job summary

Derby City Council's Adult Learning Service is seeking a Senior Administration Officer to lead administrative and examination teams across multiple learning centres and outreach venues. You will oversee learner enrolment, records and administrative systems, ensuring information is accurate and compliant, while coordinating timetables, staffing and venues to maximise resources.

You will also manage fees, purchasing and invoices, and promote a high-quality, learner-focused service that supports

Qualifications

• Experience of supervising and supporting an administrative team, including allocating work and developing staff.
• Strong organisational and communication skills, with the ability to manage competing priorities and build effective working relationships.
• Experience of coordinating administrative services across multiple locations or teams.
• Experience of maintaining accurate records and using digital systems to manage information.
• Understanding of data protection, compliance and audit requirements.
• Experience of financial administration, such as fees, purchasing or invoices.
• A proactive, collaborative and adaptable approach, with a commitment to providing a high‑quality, inclusive service.

Responsibilities

• Lead and support administrative and examination teams across multiple learning centres and outreach venues.
• Oversee learner enrolment, records and administrative systems, ensuring information is accurate and compliant.
• Coordinate timetables, staffing and venues to make effective use of resources across locations.
• Oversee fees, purchasing and invoices, ensuring financial processes are accurate and responsible.
• Promote a high‑quality, learner‑focused service and respond to feedback to drive improvements.
• Oversee the safety, facilities, equipment and resources of learning centres, including duty manager responsibilities outside standard hours.
• Lead and support colleagues through change, helping teams adopt new ways of working.
• Help ensure vulnerable learners are supported and that equality, safety and safeguarding remain central to the service.

Skills

Team supervision

Organisational skills

Communication

Data protection

Financial administration

Multi-site coordination

Problem solving

Job description

Role: Senior Administration Officer

Salary: Grade G £34,237 - £37,563 a year

Location: Village Learning Centre, Browning Street, Stenson Fields, Derby

Hours: 37 hours a week

Closing Date: 4 October 2026

Contract Type: Permanent

The Opportunity

If you're looking for a role where your skills can make a genuine difference, the Senior Administration Officer could be the opportunity for you. You'll be an important part of Derby City Council's Adult Learning Service, helping to create positive experiences for learners and supporting colleagues across our centres and outreach venues.

As Senior Administration Officer, you'll lead and support a valued administrative team, helping colleagues to develop while working together to provide welcoming, well‑organised learning environments. You'll have the opportunity to build strong relationships, introduce improvements and help shape the way the service works. If you're an approachable and supportive leader who enjoys solving problems, working with others and helping people succeed, we'd be delighted to hear from you.

What you'll be doing

• Lead and support administrative and examination teams across multiple learning centres and outreach venues.
• Oversee learner enrolment, records and administrative systems, ensuring information is accurate and compliant.
• Coordinate timetables, staffing and venues to make effective use of resources across locations.
• Oversee fees, purchasing and invoices, ensuring financial processes are accurate and responsible.
• Promote a high‑quality, learner‑focused service and respond to feedback to drive improvements.
• Oversee the safety, facilities, equipment and resources of learning centres, including duty manager responsibilities outside standard hours.
• Lead and support colleagues through change, helping teams adopt new ways of working.
• Help ensure vulnerable learners are supported and that equality, safety and safeguarding remain central to the service.

About you

• Experience of supervising and supporting an administrative team, including allocating work and developing staff.
• Strong organisational and communication skills, with the ability to manage competing priorities and build effective working relationships.
• Experience of coordinating administrative services across multiple locations or teams.
• Experience of maintaining accurate records and using digital systems to manage information.
• Understanding of data protection, compliance and audit requirements.
• Experience of financial administration, such as fees, purchasing or invoices.
• A proactive, collaborative and adaptable approach, with a commitment to providing a high‑quality, inclusive service.

Who We Are

Here at Derby City Council, we’re dedicated to delivering nearly 250 first‑class services to citizens and businesses in the heart of the Midlands. People are at the centre of all that we do, and we have an outstanding track record of recruiting and developing talented individuals by providing them with varied and fulfilling career opportunities. Find out more about what it’s like to work for us.

What We Offer

• Flexible work/life balance scheme
• Hybrid working
• Continued professional development opportunities & career conversations
• 27 days annual leave (rising to 32 days after 5 years’ service), plus bank holidays
• Local Government Pension Scheme
• Team Derby Rewards - retail and leisure discounts
• Tusker Car Benefit Scheme
• Cycle2Work Scheme & free cycle training
• Employee Assistance Programme, Wellbeing Calendar and Support
• Access to our Equality Employee Networks - LGBTQ+, Disabled Employee Network & Carers and our Black, Asian & Minority Ethnic Employee Support Network and Neurodiversity Network
• Support for colleagues who are carers

Important Information

Links to the full Job Description and Person Specification are below.

All employees will normally be appointed to the minimum of the grade for the job.

Before you complete your application form please read our guidance on filling in your application form.

Remember to align your personal statement to the essential criteria in the Person Specification.

Please be aware that where there are colleagues within the organisation who are ‘at risk’ of redundancy, requirements to redeploy to another suitable role will apply and take priority.

Equality, Diversity & Inclusion

We are a fair and inclusive employer and welcome applications from people from all backgrounds. We recruit for diversity and value difference. As many of our roles can now be home‑based, we are able to offer more opportunities for people who need this facility.

We are proud to be a Disability Confident Leader. If you are a disabled person, you have the choice to apply under our Guaranteed Interview Scheme so long as you demonstrate that you meet the essential requirements for the job.

We feel it is essential that we recruit a talented workforce that is as diverse as the community we work for.

Please let us know of any individual requirements or reasonable adjustments you may have during the application, interview, or onboarding process and we’ll do all we can to help. We strongly believe in social understanding of disability and for us it’s all about removing barriers to equality.

Contact

If you have any questions regarding this vacancy or are having difficulty applying, please contact our Recruitment Team on 01332 640844 (Relay UK - 18001 01332 640 844) or at [e-mail]. https://www.derby.gov.uk/signing-service/

Links

Please see Job Description here

Please see Person Specification here

Please see Declaration Form for CV Applications here

Please see Equalities Form for CV Applications here

Please see DBS Code of Conduct here