Senior Account Specialist

TN United Kingdom; West Malling; On-site; GBP 30,000 - 50,000; Full time

Job summary

An established industry player in public sector services is seeking a Senior Account Specialist to lead a dynamic team focused on driving sales growth and customer retention. This role is pivotal in managing relationships with existing clients while identifying new business opportunities. The ideal candidate will be self-motivated, with a proven track record in sales and team management. Join a forward-thinking organization that values innovation and offers a supportive environment for professional growth. With competitive benefits and a commitment to excellence, this is an exciting opportunity to make a significant impact in a growing sector.

Benefits

25 days annual leave plus bank holidays

Additional day off for your birthday

Generous discount scheme

Life assurance coverage

Qualifications

• Proven track record of increasing revenue through lead generation.
• Experience in managing and developing a team effectively.

Responsibilities

• Deliver annual sales revenue targets by managing a team.
• Maintain a strong pipeline of contract opportunities.

Skills

Team Management

Sales Strategy Execution

Customer Relationship Management

Lead Generation

Sales Growth

Job description

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Commercial Services Group is one of the leading providers of procurement and support services to education and public sector customers globally. Serving over 15,000 customers, CSG is committed to providing an excellent customer and user experience underpinned by social value and a committed and empowered workforce.

Why Join CSG?

CSG is striving to be recognised as the global leader in Education and Public Sector services, currently operating in 86 countries, with 1,800 staff across 33 trading brands, providing expertise ranging from: HR Services, IT Services, Energy, Education Resources, Procurement and many more. Currently growing at a rate of 25% each year, CSG has expanded via an innovative buy and build model delivering an important mix of organic growth, acquisitions and strategic joint venture partnerships. Therefore, it is an exciting and interesting time to join a growing organisation and be part of shaping the future of CSG.

What You’ll Bring:

Procurement Services are seeking an enthusiastic and ambitious individual who is passionate about executing and delivering the business sales strategy.

The successful individual will be accountable for sustaining customer retention and identifying new opportunities through managing, developing and leading a team of Account Specialists

You will be responsible for identifying and contacting existing and future customers using available data and systems, to ensure long-lasting relationships, contract retention and excellent service across a geographical region, delivering sales growth and wider business opportunities.

What You’ll Achieve:

As Senior Account Specialist you will:

• Own and take responsibility for delivering the annual sales revenue target for your team by successfully managing the team and assessing their strengths and weaknesses, encouraging and supporting self-development at all times
• Maintain a strong pipeline of contract opportunities for both existing and new customers.
• Have a clear understanding of the Framework and ensure a close relationship with the suppliers awarded on the Framework
• To promote and offer exceptional customer service to all of our customers and new opportunities
• Support your team in Identifying decision makers and develop strong customer relationships throughout the UK to build a pipeline of sales opportunities, identifying, planning, quoting, overcoming customer objections and closing the sale.
• To develop creative measures to increase our customer portfolio by gaining new business, also maintain and retain current customers.
• Work jointly with suppliers and the internal team to achieve annual growth targets.

What we Offer:

• 25 days of annual leave, plus bank holidays
• An additional day off for your birthday to celebrate as you wish
• Access to a generous discount scheme, including retail and gym memberships
• Life assurance coverage

What We Require:

• Experience in management and development of a team and individuals.
• Proven track record of increasing revenue through generation of leads.
• Experience in generating sales via telephone calls.
• Self-motivated, pro-active, target orientated and able to work in a timely manner against tight deadlines.

About Commercial Services Group

Commercial Services Group (CSG) is the largest, local authority-owned trading company (LATCO) in the UK, wholly owned by Kent County Council. CSG generates over £800m in revenue per annum and provides services to over 16,000 education and public sector customers globally.

About Procurement Services

Procurement Services is a market-leading procurement services business, and our focus is on providing compliant routes for the UK public sector to procure products and services from local, national and global suppliers.

Working across all public sector verticals, our teams support buyers from local authorities, central government bodies, NHS trusts, educational establishments and many others, in identifying their procurement needs and offering a compliant framework to deliver on their requirements.

We are committed to fostering a diverse and inclusive workplace where everyone feels valued and respected. We encourage applications from suitably qualified people of all backgrounds.

We are committed to providing reasonable adjustments throughout our application and interview process; please let us know if you require any.