Account Specialist (Gastro) - West Scotland

AbbVie Inc; Maidenhead; On-site; GBP 40,000 - 60,000; Full time

Job summary

A leading company in the pharmaceutical industry seeks a sales professional to drive customer engagement and develop relationships with healthcare providers. The role involves executing brand strategy, handling objections, and analyzing market intelligence to maximize sales opportunities. Candidates should possess strong customer relationship skills and a strategic mindset.

Qualifications

• Proven success in pharmaceutical sales.
• Experience in Immunology and/or specialty secondary care is advantageous.

Responsibilities

• Drive Sales – Own the customer engagement for target HCPs across channels.
• Develop SMART pre-call objectives in line with territory plans.
• Analyze sales reports and field intelligence to adapt the territory plan.

Skills

Customer Relationship Skills

Data Analytics

Strategic Mindset

Job description

Company Description

AbbVie's mission is to discover and deliver innovative medicines and solutions that solve serious health issues today and address the medical challenges of tomorrow. We strive to have a remarkable impact on people's lives across several key therapeutic areas – immunology, oncology, neuroscience, and eye care – and products and services in our Allergan Aesthetics portfolio. For more information about AbbVie, please visit us at www.abbvie.com. Follow @abbvie on X, Facebook, Instagram, YouTube, LinkedIn, and TikTok.

Job Description

Be the direct contact for key stakeholders to communicate the value proposition; be the main executor of the infield brand strategy. Develop customer relationships whilst maximising opportunities based on strong account plans.

Customer selling and relationship management

• Drive Sales – Own the customer engagement for target HCPs across channels, to reflect customer preferences, leveraging available content and multiple engagement channels.
• Develop SMART pre-call objectives in line with territory plans and aligned to brand strategy.
• Effectively handle objections or concerns. Consistently gain a logical, reasonable call to action/close on every sales call.
• Educate medical providers, other relevant decision makers, and healthcare professionals.
• Identify & develop disease state experts building advocacy aligned to territory plan.

Market Intelligence

• Organize and manage stakeholder meetings.
• Differentiates AbbVie's value proposition to physicians or other stakeholders from competitors.
• Exhibit strong communication skills and adapt style based on customer insights.

Clinical and Market Knowledge Development

• Deep understanding of the product and its role within the local NHS healthcare economy.
• Navigate NHS ecosystem barriers & identify opportunities for collaborative results.
• Share best practices to enhance business success.
• Proactively develop and implement growth plans for current and future opportunities.
• Demonstrate in-depth disease, product, market, and competitive intelligence expertise.
• Understand the multi-stakeholder environment thoroughly.

Territory Management

• Analyze sales reports and field intelligence to adapt the territory plan.
• Collaborate with medical colleagues to support customer needs and regional/national programs.
• Develop a business plan for the territory aligned with brand strategy.
• Target and track resources to maximize sales opportunities.
• Adhere to industry and AbbVie compliance requirements.

Qualifications

• Proven success in pharmaceutical sales.
• Experience in Immunology and/or specialty secondary care is advantageous but not essential.
• Excellent customer relationship skills for building and maintaining partnerships.
• Solutions-focused with a positive attitude.
• Strategic mindset and proficiency in data analytics.

Additional Information

AbbVie is an equal opportunity employer committed to operating with integrity, driving innovation, transforming lives, and serving our community. We welcome applications from Veterans and Disabled individuals.

For US & Puerto Rico applicants seeking reasonable accommodations, please visit this link.