Senior Account Manager – FinTech SaaS Growth (£1m ARR)

RMK Talent; Greater London; Sur place; GBP 65 000 - 90 000; Plein temps

Résumé du poste

RMK Talent is seeking a Senior Account Manager to manage a £1m+ ARR client portfolio within a growing technology business serving the financial advice and wealth management sector. You will own retention, renewals and growth initiatives while coordinating with Customer Success, Support, Operations and Sales.

The role demands five years of B2B SaaS/account management experience, a track record of revenue growth through upsell and cross-sell, and strong CRM/data skills to forecast renewals and

Qualifications

• At least five years of account management experience in B2B SaaS or fintech.
• Experience managing a £1m+ ARR portfolio and renewals.
• Proven ability to upsell, cross-sell & expand services.
• Strong CRM, data analysis, and stakeholder engagement skills.

Responsabilités

• Own and develop an established portfolio of client accounts worth ~£1m+ ARR.
• Drive account growth through upselling, cross-selling, and expansion into new services.
• Manage contract renewals and pricing negotiations to protect and grow revenue.
• Identify at-risk accounts and lead retention initiatives with Customer Success, Support, and Operations.
• Develop tailored account strategies based on client value and growth potential.
• Map stakeholders and build strategic account plans to expand relationships.
• Lead reviews and translate client feedback into commercial opportunities.
• Collaborate with Sales to generate new business through referrals and introductions.
• Maintain CRM records, forecasts, and report renewal/expansion revenue.

Connaissances

Account management

B2B SaaS

Fintech

CRM proficiency

Stakeholder management

Outils

CRM software

Description du poste

RMK Talent is seeking a Senior Account Manager to manage a £1m+ ARR client portfolio within a growing technology business serving the financial advice and wealth management sector. You will own retention, renewals and growth initiatives while coordinating with Customer Success, Support, Operations and Sales.

The role demands five years of B2B SaaS/account management experience, a track record of revenue growth through upsell and cross-sell, and strong CRM/data skills to forecast renewals and