Global Account Manager (794B0FF)

Referment; Greater London; In loco; GBP 55.000 - 90.000; Tempo pieno

Descrizione del lavoro

Referment is partnering with a financial services technology company to retain and grow enterprise client relationships. You will own end-to-end commercial management for a large portfolio, driving renewals, expansions and cross-sell across the product suite.

You will work with product, professional services and customer success to ensure clients realize value and to maintain accurate forecasts and account plans for senior leadership.

Competenze

• Experience managing large enterprise accounts, preferably in financial services or fintech.
• Proven ability to grow and retain multi-account portfolios including renewals and expansions.
• Strong analytical and communication skills; able to present plans and forecasts to senior leadership.

Mansioni

• Own end-to-end commercial relationships for a large portfolio of enterprise accounts.
• Protect and grow recurring revenue; lead renewals, negotiations and expansions at scale.
• Develop account growth plans with cross-sell/upsell opportunities across the product suite.
• Collaborate with product, professional services and customer success to drive value realization for clients.
• Maintain accurate account plans, pipeline and forecast data; report portfolio health to leadership.

Conoscenze

Global/key account management

C-level stakeholder engagement

Renewals negotiations

Forecasting & analytics

Stakeholder collaboration

Strumenti

Salesforce

HubSpot

Descrizione del lavoro

Referment is working with a financial services technology company that provides enterprise data management and automation platforms to banks, investment managers and corporates. Its commercial model is built on long-term client relationships, and this role sits at the centre of retaining and growing them.

The Role

You'll own the end-to-end commercial relationship for a large portfolio of enterprise accounts, acting as the senior point of contact for renewals, expansion and escalation. You'll protect and grow recurring revenue, lead commercial negotiations across the renewal cycle and minimise churn risk, while building account growth plans that identify cross-sell and upsell opportunities across the wider product suite.

You'll work closely with product, professional services and customer success colleagues so clients adopt new functionality and realise value, and you'll act as the client's internal advocate, feeding account and market intelligence back into product and leadership. Expect to maintain accurate account plans, pipeline and forecast data, and to report portfolio health to senior leadership.

What We're Looking For

• Proven experience as a global or key account manager, or in a senior client relationship role, ideally with enterprise accounts in financial services or fintech.
• A track record of owning commercial relationships with C-level and senior stakeholders at banks, investment managers or corporates.
• Demonstrated ability to grow and retain a large multi-account portfolio, including renewals, negotiations and expansion at scale.
• Strong commercial and analytical skills, with confidence presenting account plans and forecasts to senior leadership.
• Excellent written and verbal communication, and the ability to build trusted relationships both with clients and across internal teams.

Desirable

• Experience with enterprise data management, data automation, reconciliation or capital markets data platforms.
• Regional coverage across the UK and EMEA, working with clients and colleagues in multiple markets.
• CRM proficiency, for example Salesforce or HubSpot.

This could suit a strategic account manager or client director in financial technology, data or software who enjoys owning commercial outcomes rather than pure new-business hunting.

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