Senior Account Manager

Searchability®; Wetherby; Hybrid; GBP 55,000 - 75,000; Full time

Benefits offered by this job

Bonus up to £10k per year

Hybrid working in Leeds

25 days' leave + bank holidays

Company pension

AWS training & certification

Exposure to CEO & CCO

Opportunity to influence commercial策略

Job summary

Searchability® is seeking a Senior Account Manager to drive strategic relationships across software, AI, and cloud services in a Leeds-based hybrid role with client travel. You will manage high-value accounts, identify upsell opportunities and collaborate with CTOs, CFOs and other stakeholders to grow revenue.

The role requires deep knowledge of tech accounts, strong commercial acumen and experience across software development, cloud services and managed services.

Qualifications

• Minimum 5 years in account management or senior commercial roles within the technology sector.
• Proven track record of retaining and growing existing accounts through renewals, upselling and cross-selling.
• Experience working within software development, cloud services, systems integration, managed services or technology consultancy.
• Good understanding of software development and/or AI projects, with the ability to engage confidently with technical stakeholders.
• Knowledge of AWS or another major cloud platform and associated managed services.
• Strong commercial awareness, including revenue growth, margins, forecasting and account profitability.
• Excellent stakeholder management, relationship-building and communication skills.
• Experience using CRM systems and delivering account reviews and commercial presentations.

Responsibilities

• Manage and develop a portfolio of strategic client accounts, focusing on retention, renewals and revenue growth.
• Identify upselling and cross-selling opportunities across software development, AI, cloud and managed services.
• Build strong relationships with senior stakeholders, including CTOs, CFOs and other key decision-makers.
• Work closely with technical, delivery and pre-sales teams to develop commercially viable solutions.
• Manage relationships with AWS and its partner teams, supporting joint commercial opportunities.
• Develop account plans, maintain CRM records and manage revenue forecasting.
• Identify potential account risks and proactively protect existing client relationships.
• Support commercial proposals, client presentations and wider business growth initiatives.

Skills

Strategic account leadership

Client relationship management

Tech sector account management

AWS / cloud platforms

Revenue growth & forecasting

CRM proficiency

Stakeholder communication

Proposal & presentation support

Tools

Salesforce

Job description

Senior Account Manager - Software, AI & Cloud Services

Location: Leeds - Hybrid Working (with client travel)

Job Type: Permanent, Full-Time

Industry: Software Development, AI, Cloud & Managed Services

ABOUT THE COMPANY

We are recruiting for an established and growing UK technology consultancy specialising in bespoke software development, AI engineering, cloud solutions and managed services.

With a team of approximately 50 professionals, strong partnerships with AWS and other leading technology providers, and ambitious growth plans, this is an exciting opportunity to join a business where you can make a genuine commercial impact.

You will work closely with senior leadership, managing strategic client relationships and identifying opportunities to grow existing accounts across software, AI and cloud services.

THE BENEFITS

• Up to £10,000 annual performance bonus
• Hybrid working in Leeds
• 25 days' annual leave plus bank holidays
• Company pension
• AWS training and certification opportunities
• Direct exposure to the CEO and Chief Commercial Officer
• Opportunity to influence commercial strategy within a growing technology business

SENIOR ACCOUNT MANAGER - RESPONSIBILITIES

• Manage and develop a portfolio of strategic client accounts, focusing on retention, renewals and revenue growth.
• Identify upselling and cross-selling opportunities across software development, AI, cloud and managed services.
• Build strong relationships with senior stakeholders, including CTOs, CFOs and other key decision-makers.
• Work closely with technical, delivery and pre-sales teams to develop commercially viable solutions.
• Manage relationships with AWS and its partner teams, supporting joint commercial opportunities.
• Develop account plans, maintain accurate CRM records and manage revenue forecasting.
• Identify potential account risks and proactively protect existing client relationships.
• Support commercial proposals, client presentations and wider business growth initiatives.

SENIOR ACCOUNT MANAGER - ESSENTIAL SKILLS

• 5 years' experience in account management or commercial account leadership within the technology sector.
• Proven success retaining and growing existing client accounts through renewals, upselling and cross-selling.
• Experience working within software development, cloud services, systems integration, managed services or technology consultancy.
• Good understanding of software development and/or AI projects, with the ability to engage confidently with technical stakeholders.
• Knowledge of AWS or another major cloud platform and associated managed services.
• Strong commercial awareness, including revenue growth, margins, forecasting and account profitability.
• Excellent stakeholder management, relationship-building and communication skills.
• Experience using CRM systems and delivering account reviews and commercial presentations.

NICE TO HAVE

• Experience working within an AWS Partner organisation.
• Knowledge of AWS partner programmes, co-selling and cloud funding opportunities.
• Exposure to AI/ML, data engineering or data platform services.
• Experience preparing proposals, Statements of Work and commercial agreements.
• Background within a growing technology consultancy or managed services provider.