Senior Account Manager

QCS Staffing; Watford; On-site; GBP 35,000 - 45,000; Full time

Job summary

QCS Staffing Ltd. is seeking a Senior Account Manager to support a hyperscale client in Watford, focusing on building strategic relationships and delivering exceptional service within mission-critical data centre projects.

The role involves managing two key customer accounts, coordinating with procurement, project delivery, commercial, engineering and leadership teams, and developing plans to drive sustainable revenue growth in a fast-paced environment.

Qualifications

• Excellent communication and relationship management.
• Experience managing major accounts within the data centre industry or related sectors.
• Experience working with hyperscale operators.
• Ability to build and grow strategic client relationships.

Responsibilities

• Deliver industry leading customer service.
• Manage and develop two key hyperscale customer accounts.
• Build and maintain relationships with stakeholders across procurement, project delivery, commercial, engineering and leadership teams.
• Develop strategic account plans to deliver sustainable revenue growth.
• Work closely with internal installation, delivery and operational teams to ensure customer expectations are exceeded.

Skills

Account management

Relationship management

Stakeholder management

Strategic planning

Job description

Senior Account Manager – Permanent – Watford, UK - Data Centres - Salary: £35,000 - £45,000 p/a

We are currently supporting a specialist engineering and project delivery company supporting mission-critical construction and infrastructure projects across complex technical environments. The organisation provides installation, coordination and engineering expertise to help deliver high-quality projects safely, efficiently and on schedule.

We are looking for a Senior Account Manager to join our client's team and support their current project in Watford.

What you’ll do:

• Deliver industry leading customer service
• Manage and develop two key hyperscale customer accounts.
• Build and maintain relationships with stakeholders across procurement, project delivery, commercial, engineering and leadership teams.
• Develop strategic account plans to deliver sustainable revenue growth.
• Work closely with internal installation, delivery and operational teams to ensure customer expectations are exceeded.

What you’ll need:

• Excellent communication and relationship management skills.
• Extensive experience managing major accounts within the data centre industry or some relevant experience in dc, mission-critical, construction, engineering or technical sectors
• Experience working with or supporting hyperscale operators.
• Demonstrated ability to build and grow strategic client relationships.
• Be part of a project driving innovation in data centre operations.