Senior Account Manager

YourParkingSpace; Stratford-upon-Avon; Hybrid; GBP 45,000 - 60,000; Full time

Job summary

A leading parking technology provider is seeking a Senior Account Manager to drive client growth and mentor the team. The role involves managing accounts, ensuring client satisfaction, and pursuing expansion opportunities. Join a collaborative environment with competitive salary and benefits.

Benefits

24 days annual leave

Health cash plan

Gym membership

Retail discounts

Qualifications

• 4+ years in Account Management or Customer Success.
• Proven track record in managing high-value clients.
• Strong written and verbal skills.

Responsibilities

• Manage a diverse account portfolio and foster client relationships.
• Conduct competitor analysis and enhance service offerings.
• Mentor team members and contribute to account management strategies.

Skills

Communication

Leadership

Multi-tasking

Innovation

Tools

Microsoft Office

Analytical tools

Job description

YourParkingSpace is seeking an experienced and target driven Senior Account Manager to join our innovative and forward thinking team and drive our client growth while mentoring the team.

About YourParkingSpace

We are the UK’s fastest-growing parking technology provider, dedicated to making parking effortless for drivers and maximising revenue for space owners. Our on-demand marketplace connects drivers to thousands of spaces, while our comprehensive suite of B2B solutions transforms parking assets into connected mobility hubs. We have recently merged with Flowbird/EasyPark to become a global transport solutions provider to make our cities more livable.

Salary: Competitive market rate DOE plus commission

Location: Hybrid, 3 days a week in our modern office space in Stratford, London.

You Will Be Required To

• Manage a diverse account portfolio, fostering strong client relationships.
• Ensure client satisfaction, retention, and growth through renewals and upsell opportunities.
• Identify and pursue expansion opportunities aligned with strategic goals.
• Conduct competitor analysis and market research to enhance service offerings.
• Collaborate with internal teams to meet client expectations and campaign objectives.
• Provide regular performance updates to internal management.
• Work closely with Finance to monitor revenue performance and financial metrics.
• Maintain exceptional client relations and deliver strategic insights for growth.
• Act as the primary contact for account-related issues, leading problem resolution.
• Mentor team members and contribute to account management strategies.
  
  

We Require

• Experience: 4+ years in Account Management or Customer Success with a proven track record in managing high-value clients and achieving revenue growth.
• Communication: Strong written and verbal skills to influence and engage stakeholders.
• Leadership skills with experience mentoring junior colleagues.
• Relationship Building: Ability to build trust through clear communication and delivering on commitments.
• Multi-tasking: Excellent organisational skills to manage multiple projects and client deliverables.
• Innovation: Passion for business growth and continuous improvement.
• Technical Skills: Proficiency in analytical tools, IT systems, and Microsoft Office.
• Independence: Self-motivated with the ability to work independently and stay focused.
  
  

We Offer You

Competitive market salary and commission

Collaborative & innovative work environment

Professional growth & development opportunities

️ 24 days annual leave (increasing with service to 27) plus your birthday off

Comprehensive benefits (EAP, health cash plan, tech/cycle schemes, gym membership, retail discounts and more)

Join our team and be a part of the future of the parking industry! If you have a passion for fostering long-term commercial success and are excited about joining a market leading, growing company, apply now.