Senior Account Manager

Pin Point Recruitment; Nottingham; On-site; GBP 45,000 - 65,000; Full time

Job summary

Pin Point Recruitment is partnering with a well-established print and production business to appoint a Senior Account Manager in Nottingham. You will own a major national account, managing the full lifecycle from initial requirements through to production and delivery, while overseeing a four-person team to ensure smooth operation and client satisfaction.

The role requires strong understanding of litho printing, robust budgeting and excellent client relationship skills, with clear potential to

Qualifications

• Experience managing large, complex client accounts.
• Strong client relationship management and communication skills.
• Solid budgeting, cost control and financial reporting capability.
• Able to oversee projects from brief to delivery and lead a small team.

Responsibilities

• Own a high-profile national account and manage day-to-day client contact.
• Oversee projects from initial brief through planning, production and delivery.
• Coordinate with internal departments to ensure deadlines and quality.
• Manage budgets, costs, forecasting and financial reporting for the account.
• Lead and support a team of four, prioritising work and maintaining standards.
• Identify process improvements to enhance efficiency and profitability.

Skills

Account management

Client relationships

Budgeting

Financial reporting

Communication skills

Organisational skills

Leadership

Job description

Pin Point Recruitment is working with a well-established print and production business to recruit a Senior Account Manager to oversee a major national client account.

This is an exciting opportunity for an experienced Account Manager with a strong understanding of litho printing, who has previously managed large, complex accounts and is confident overseeing projects from start to finish.

The business would also consider an experienced Account Manager who is ready to take the next step into a senior position, provided they have the right account management experience and commercial understanding.

The Role

• You will take ownership of a high-profile national account, managing the day-to-day relationship with the client and overseeing the full process from initial requirements through to production and final delivery.
• Working closely with internal departments, you will ensure projects run smoothly, deadlines are met, budgets are controlled and the client receives a consistently high level of service.
• You will also support and coordinate a team of four, helping to manage workloads, maintain standards and ensure the successful delivery of all account activity.

Key Responsibilities

• Manage a large, complex national client account, acting as the main point of contact.
• Build and maintain strong relationships with key client stakeholders.
• Oversee projects from initial brief through planning, production and final delivery.
• Use your knowledge of litho printing to understand production requirements, identify potential issues and ensure work is delivered to the required standard.
• Coordinate with production, planning, logistics and other internal departments.
• Manage project budgets, costs, forecasting and financial reporting.
• Monitor deadlines, quality standards and overall account performance.
• Resolve client queries and operational issues quickly and effectively.
• Identify opportunities to improve processes, efficiency and account profitability.
• Support and guide a team of four, ensuring work is prioritised and delivered effectively.
• Ensure work complies with company procedures, quality standards and relevant data protection requirements.

What We're Looking For

• Previous experience managing large, complex client accounts.
• A good understanding of litho printing and print production processes.
• Experience overseeing projects through multiple stages, from brief to delivery.
• Strong commercial awareness, including budgeting, cost control and financial reporting.
• Excellent client relationship management and communication skills.
• Experience coordinating multiple departments and managing competing priorities.
• Strong organisational skills and the ability to work under pressure.
• This role could suit:
• An established Senior Account Manager looking for a new challenge.
• An experienced Account Manager who has managed substantial, complex accounts and is ready to step up into a senior role.
• You will need to be commercially minded, proactive and confident managing client expectations while balancing operational requirements and deadlines.

What's on Offer?

• The opportunity to take ownership of a major national account.
• A varied role covering client management, print production, budgeting and delivery.
• The opportunity to support and develop a team of four.
• A chance to progress into a senior position for the right candidate.