Senior Account Manager

Porterhouse Medical; Greater London; On-site; GBP 60,000 - 90,000; Full time

Job summary

Porterhouse Medical in London, Reading or Nottingham is seeking a Senior Account Manager to join our client services team. You will build enduring client relationships, translate needs into medical communications solutions, and drive projects from kickoff to delivery in a fast-paced, collaborative environment.

The role requires a strong track record in client services within a medical communications agency or pharma, plus leadership and excellent communication skills to manage teams and build

Qualifications

• A bachelor’s degree (2:1 or higher) and a strong academic record.
• At least 3 years of experience in a client services role in a medical communications agency or pharmaceutical company.
• A proven track record of client and account management and the delivery of organic growth and new business.
• Experience of managing and developing a team, and proven leadership and influencing skills in a multidisciplinary environment.
• Strong literacy and numeracy skills, and excellent attention to detail.

Responsibilities

• Working closely with clients and healthcare professionals to understand their needs and translate these into opportunities for the development of high-quality medical communication solutions
• Proactively driving projects forward and seeing them through to completion in a timely manner
• Working closely with internal teams at Porterhouse Medical to manage priorities and ensure that solutions are delivered to the highest standard
• Proactively managing project scope and budgets to ensure that any issues are communicated to clients and that project profitability is maintained
• Developing an understanding of new therapy areas quickly and comprehensively, inspiring confidence with clients
• Identifying opportunities for new business within existing accounts
• Supporting new business initiatives, including attendance and presentation at pitch meetings
• Training and developing Account Executives, and conducting performance reviews and appraisals

Skills

Client relationship management

Project management

Diplomacy

Communication

Leadership

Team development

Education

Bachelor's degree (2:1 or higher)

Job description

Senior Account Manager (UK office) - London, Reading or Nottingham

We are currently looking for a Senior Account Manager to join our busy client services team. The successful candidate will have exceptional problem-solving, project management and diplomacy skills. Strong face-to-face and written communication skills and a proven ability to develop enduring client relationships are also essential. The successful candidate should be prepared to work in a fast-paced, creative environment with occasional opportunities for travel.

As a Senior Account Manager, your key responsibilities will include:

• Working closely with clients and healthcare professionals to understand their needs and translate these into opportunities for the development of high-quality medical communication solutions
• Proactively driving projects forward and seeing them through to completion in a timely manner
• Working closely with internal teams at Porterhouse Medical to manage priorities and ensure that solutions are delivered to the highest standard
• Proactively managing project scope and budgets to ensure that any issues are communicated to clients and that project profitability is maintained
• Developing an understanding of new therapy areas quickly and comprehensively, inspiring confidence with clients
• Identifying opportunities for new business within existing accounts
• Supporting new business initiatives, including attendance and presentation at pitch meetings
• Training and developing Account Executives, and conducting performance reviews and appraisals

Desired background and skills

We are looking for the very best life sciences graduates in order to maintain our reputation as a

first-class medical communications agency delivering scientific programmes of the highest quality.

Specifically, we are looking for individuals with the following skills, attributes and qualifications:

• A bachelor’s degree (2:1 or higher) and a strong academic record
• At least 3 years of experience in a client services role in a medical communications agency or pharmaceutical company
• A proven track record of client and account management and the delivery of organic growth and new business
• Experience of managing and developing a team, and proven leadership and influencing skills in a multidisciplinary environment
• Strong literacy and numeracy skills, and excellent attention to detail